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# Jacques Technologies

IP communication solutions. Intercom & public address systems.

## Sitemaps

- [XML Sitemap](https://www.jacques.com.au/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [News](https://www.jacques.com.au/news/) - Latest news from Jacques Technologies — software releases, projects, HLI updates & industry insights. Explore the market verticals for detailed project insights
- [Ipswich City Council](https://www.jacques.com.au/projects/ipswich-city-council/) - Jacques IP help point units power Ipswich City Council's Safe City — 20 HPUs, 580 CCTV cameras & 24/7 monitoring across a 30km public safety network.
- [Brisbane City Council](https://www.jacques.com.au/projects/brisbane-city-council/) - Jacques IP PA at Queen Street & Fortitude Valley Malls — real-time safety announcements for 26 million annual visitors across Brisbane's busiest venues.
- [Private college, Toowoomba QLD](https://www.jacques.com.au/projects/private-college-toowoomba-qld/) - Jacques IP PA & bell scheduling system for a Toowoomba private college — dual bell schedule configuration & zoned announcements across all campuses.
- [Brisbane Busway](https://www.jacques.com.au/projects/brisbane-busway/) - Jacques delivers IP intercom & PA for Brisbane's busiest busway interchange — reliable communication across a network handling 294 buses per peak hour.
- [Fiona Stanley Hospital](https://www.jacques.com.au/projects/fiona-stanley-hospital/) - Jacques deploys 350+ intercom touchpoints at Fiona Stanley Hospital, Perth — video intercoms, help point units, lift intercoms & CCTV integration.
- [RELEASE NOTES C12](https://www.jacques.com.au/softwarereleases/release-notes-c12/) - Jacques 650-series V8 software cycle C12 release notes — updates to controller software, device firmware & system management. Review what's new.
- [Parramatta City Council](https://www.jacques.com.au/projects/parramatta-city-council/) - Jacques IP intercom & help point units deployed across Parramatta City Council's multi-level car parks in Greater Western Sydney. Read the project.
- [Robelle Domain, Ipswich](https://www.jacques.com.au/projects/robelle-domain/) - Jacques IP help point units & public address deliver 24/7 public safety at Robelle Domain, Ipswich — one of Queensland's largest public precincts.
- [Wyong Hospital](https://www.jacques.com.au/projects/wyong-hospital/) - Jacques IP intercom & PA system deployed across Wyong Hospital's $200M redevelopment — enhancing patient communication, safety & staff response.
- [Queensland Children's Hospital](https://www.jacques.com.au/projects/queensland-childrens-hospital/) - Jacques IP intercom, video & PA deployed at Queensland Children's Hospital — cutting-edge communication enhancing the patient and family experience.
- [RELEASE NOTES C13](https://www.jacques.com.au/softwarereleases/release-notes-c13/) - Jacques IP communication solution V8 software cycle C13: January 2025 release. Feature additions and fixes across JELinux, audio intercom devices & JCCP server.
- [Neville Bonner Bridge](https://www.jacques.com.au/projects/neville-bonner-bridge/) - Jacques IP intercom & PA on Brisbane's Neville Bonner Bridge — 320m pedestrian link from Queens Wharf to South Bank, serving 10,000+ daily users.
- [Goodwill Bridge](https://www.jacques.com.au/projects/goodwill-bridge/) - Jacques IP intercom & PA system on Brisbane's iconic Goodwill Bridge — connecting South Bank to QUT Gardens Point with integrated public safety.
- [RELEASE NOTES C15](https://www.jacques.com.au/softwarereleases/release-notes-c15/) - Jacques 650-series V8 software cycle C15 — August 2025 release. Feature enhancements and fixes across JELinux, intercom devices & system software.
- [Discontinuation Notice for JEM-2+ Ceiling Speakers](https://www.jacques.com.au/product-obsolescence/discontinuation-notice-for-jem-2-ceiling-speakers/) - Discontinuation notice for Jacques JEM-2+ Ceiling Speakers. Review affected SKUs, end-of-sale dates & replacement options for your PA system.
- [Adelaide Street tunnel](https://www.jacques.com.au/projects/adelaide-street-tunnel/) - Jacques PA & intercom for Brisbane Metro's Adelaide Street tunnel — purpose-built speakers for high-reverb environments, managed via J650UI interface.
- [RELEASE NOTES C16](https://www.jacques.com.au/softwarereleases/release-notes-c16/) - The Jacques 650 series IP Communication System software suite JANUARY 2026 release affects the following software module. Major features include ONVIF support
- [Abu Dhabi Midfield Airport Terminal](https://www.jacques.com.au/projects/abu-dhabi-midfield-airport-terminal/) - Jacques IP intercom & PA at Abu Dhabi's Midfield Terminal — three times the existing airport's size, using Ethernet Extender Modules for scale.
- [Can Jacques provide a system that "doesn't fail"?](https://www.jacques.com.au/uncategorized/can-jacques-provide-a-system-that-doesnt-fail/) - Can a Jacques system achieve zero downtime? Learn how redundant controllers, distributed failover & robust architecture deliver uncompromised uptime.
- [What is meant by the term “Dynamic zoning” with regards to the IP public address system?](https://www.jacques.com.au/uncategorized/what-is-meant-by-the-term-dynamic-zoning-with-regards-to-the-ip-public-address-system/) - What is dynamic zoning in a Jacques IP PA system? Discover how unlimited PA zones & groups are configured flexibly for any building or campus.
- [What is Jacques "call topology"?](https://www.jacques.com.au/faq/what-is-jacques-call-topology/) - What is Jacques 'call topology'? Learn how call routing, hierarchy & system architecture are structured for critical IP intercom environments.
- [What is Jacques' communication system "call load" capacity?](https://www.jacques.com.au/faq/what-is-jacques-communication-system-call-load-capacity/) - What call load can a Jacques system handle? Understand simultaneous call capacity, controller sizing & how to plan for your site-specific demands.
- [Upgrade your way](https://www.jacques.com.au/faq/upgrade-your-way/) - Jacques' phased 'Upgrade Your Way' approach lets live sites upgrade step-by-step — legacy & GEN4 devices side-by-side with minimal system downtime.
- [Price Increase Notification 2026](https://www.jacques.com.au/media-release/price-increase-notification-2026/) - Jacques Technologies price increase effective 15 June 2026. Review affected products and services & plan ahead. Contact your local rep or distributor.
- [End of Life notice for V7 Software](https://www.jacques.com.au/product-obsolescence/end-of-life-notice-for-v7-software/) - Jacques V7 software enters End-of-Life (Service) phase. Review key EOL dates & upgrade pathways to V8 for enhanced security, features & support.
- [RELEASE NOTES C17](https://www.jacques.com.au/softwarereleases/release-notes-c17/) - Jacques 650-series V8 software cycle C17 — July 2026. Updates to JELinux, JEM-4 devices, JCCP server, DAR & event management. Full notes inside.
- [To a happy retirement Wlodek](https://www.jacques.com.au/media-release/to-a-happy-retirement-wlodek/) - Jacques Technologies farewells Wlodek Maciejewski — Engineering Manager, mentor & innovator — after more than 25 remarkable years of dedicated service.
- [Discontinuation notice for JEM-3 Video Monitor Station](https://www.jacques.com.au/product-obsolescence/discontinuation-notice-for-jem-3-video-monitor-station/) - Official discontinuation notice for the Jacques JEM-3 Video Monitor Station. Review key dates & plan your upgrade to next-generation products.
- [End of Life notice for 550 Headend Equipment](https://www.jacques.com.au/product-obsolescence/end-of-life-notice-for-550-headend-equipment/) - End-of-life notice for Jacques 550 series headend equipment. Review key dates, transition timelines & upgrade options to our 4th generation products.
- [End of Life notice for Total Recall VR](https://www.jacques.com.au/product-obsolescence/end-of-life-notice-for-total-recall-vr/) - End-of-life notice for Total Recall VR recording software used with Jacques systems. Review EOL dates & transition to current recording solutions.
- [CSIRO Research Vessel](https://www.jacques.com.au/projects/csiro-research-vessel/) - Jacques partners with CSIRO to deliver a customised intercom & PA solution aboard RV Investigator — vessel-wide & deck-specific one-button broadcast capability.
- [RELEASE NOTES C14](https://www.jacques.com.au/softwarereleases/release-notes-c14/) - Release notes for Cycle 14 software. Check out bug fixes, additional features & improvements.
- [RELEASE NOTES C11](https://www.jacques.com.au/softwarereleases/release-notes-c11/) - Jacques 650-series V8 software cycle C11 release notes — system software improvements and feature additions. Keep your Jacques system up to date.
- [RELEASE NOTES C10](https://www.jacques.com.au/softwarereleases/release-notes-c10/) - Jacques cycle C10 — the first joint V7 & V8 650-series release. Significant features and improvements across both platforms. Full release notes here.
- [What is Jacques Priority Calling feature?](https://www.jacques.com.au/faq/what-is-jacques-priority-calling-feature/) - Priority Calling is one of a the CORE features of Jacques IP Communication System. Priority calling is the identification and priortisation of calls (to master stations) from a predetermined, important, high risk or danger areas. Priority calls automatically jump any...
- [The key departments that drive our business are led by WOMEN, and here's why;](https://www.jacques.com.au/media-release/the-key-departments-that-drive-our-business-are-led-by-women-and-heres-why/) - Innovation and forward-thinking are at the core of Jacques, and we disregard the common gender ‘norms’ of leaders in this industry.The key departments that drive our business are led by women, and here’s why;
- [Retirement is the rest you've earned!](https://www.jacques.com.au/media-release/retirement-is-the-rest-youve-earned/) - Married 49 years and working together at Jacques for nearly 13 years, the time has come for the next chapter in their lives. Through their journey at Jacques, Louise and Tony have seen a number of employees, new products, and watched the company transform to the global reaching company it is today. They are both
- [Our new quote process is here!](https://www.jacques.com.au/media-release/our-new-quote-process-is-here/) - Jacques products - request for quote
- [Merry Christmas to all!](https://www.jacques.com.au/media-release/merry-christmas-to-all/) - We would like to thank all of our customers for supporting us throughout 2020. We could not get through this year without your support. We hope that the New Year brings you all good health, safety and joy. As a token of appreciation, we made a video for YOU! Watch it here. Merry Christmas and
- [Keeping Students and Staff Safe & Informed](https://www.jacques.com.au/media-release/keeping-students-and-staff-safe-informed/) - Schools looking for an IP paging solution require an integrated approach to ensure that bell scheduling, emergency alerts and PA announcements work harmoniously together. Schools should aim to select a solution that is scalable, flexible and can grow with a school at minimal inconvenience when an expansion occurs. Integrated PA systems are growing more popular,
- [CNL Software High Level Interface Announcement](https://www.jacques.com.au/high-level-interface/cnlsoftwarehliannouncement/) - CNL Software announces it has created an approved integration with Jacques Technologies’ IP Communications System
- [Cutters Landing Apartments](https://www.jacques.com.au/projects/cutters-landing-apartments/) - Jacques video intercom across 235 apartments — VES-741, VES-75K keypad entry, VMS monitor stations, missed caller snapshots & body corporate text messaging.
- [When to use an emergency Help Point Unit](https://www.jacques.com.au/faq/when-to-use-an-emergency-help-point-unit/) - Jacques FAQ: When & where to specify an IP Help Point Unit — parks, car parks, bridges, transport hubs & council precincts, with CCTV integration guidance.
- [12 days of Christmas - the Jacques edition](https://www.jacques.com.au/media-release/12-days-of-christmas-the-jacques-edition/) - To our valued customers, Jacques would like to thank you for your ongoing support this year. We hope you are able to spend this festive season with loved ones. The team have put together a special holiday video for you, 12 days of Christmas - the Jacques edition. MERRY CHRISTMAS AND HAPPY NEW YEAR 2023!
- [Jacques Receives LenelS2 Certification](https://www.jacques.com.au/high-level-interface/jacques-receives-lenels2-certification/) - Press Release - Jacques Technologies and Luxriot officially announce the High Level Interface (HLI) between their systems.
- [Clarence Correctional Centre](https://www.jacques.com.au/projects/clarence-correctional-centre/) - Clarence Correctional Centre is our largest Secure Facilities project yet. Jacques worked with Saab Australia on this project integrating via High Level Interface (HLI) to provide a complete security solution. An innovative facility with state-of-the-art design focusing on safety, security, and rehabilitation. It is the largest facility of its kind in Australia, with the ability to
- [National Heart Centre, Singapore](https://www.jacques.com.au/projects/singapore-national-heart-centre/) - The Singapore National Heart Centre is one of many sites in the South East Asian region where the Jacques IP Communication System can be found. Jacques Singaporean distributor Ascendo handled this project. This non-for-profit healthcare institution in Singapore treats over 100,000 patients each year, providing comprehensive preventative, diagnostic, therapeutic and rehabilitative cardiac services. It is
- [Release Notes C7](https://www.jacques.com.au/softwarereleases/release-notes-c7/) - Our new software release cycle 7 includes some significant updates, including: Support for handling alarms on IPM Master station Introduces optional support for Intercom Detection via Audible Tone to assist visually impaired people Many improvements to JCCPServer, including configurable resend timeouts for JEM-2 devices, better handling of large PA calls and the processing of the
- [Release Notes C8](https://www.jacques.com.au/softwarereleases/release-notes-c8/) - Our new software release cycle 8 includes a few improvements and features, including: Support for ending a ringing call, if any of the recipients end the call (i.e, “Decline” ends calls for all members of a bridge. Refer JCN-0407 (Enable Decline Call for VMS Bridges) Fixed issue where intercoms could not originate calls due to
- [Release Notes C9](https://www.jacques.com.au/softwarereleases/release-notes-c9/) - The Jacques IP Communication System (650 series) V8 software suite (July 2022) is the new system, boasting a variety of new features and improvements from V7. Version 8 introduces the following features; New interface with a user friendly focus Improved security with the introduction of users, roles and permissions allowing access restrictions Improved web configuration
- [CYCLE RELEASE 10](https://www.jacques.com.au/media-release/cycle-release-10/) - We are pleased to announce the cycle 10 release of V7 and V8 Jacques 650 series IP Communication Systems software. Major changes in V8 include: The addition of the MNS feature which allows for events triggered in the system to send an SMS message. Refer to JED-0513 Change device settings without database editing SIP Recording
- [Introducing Jacques V8 Software Suite](https://www.jacques.com.au/media-release/introducing-jacques-v8-software-suite/) - Jacques V8 — next-generation 650-series software. Enhanced server security, user roles & permissions, HTTPS, encrypted JCCP, LDAP support & redesigned UI.
- [Jacques and Luxriot Announce Integration](https://www.jacques.com.au/high-level-interface/jacques-and-luxriot-announce-integration/) - Press Release - Jacques Technologies and Luxriot officially announce the High Level Interface (HLI) between their systems.
- [Intercom Solution for Accessible Bathrooms](https://www.jacques.com.au/media-release/intercom-solution-for-accessible-bathrooms/) - The Jacques disabled toilet intercom solution is designed to provide a convenient and reliable emergency call point for those using a disabled bathroom.
- [Release Notes C6](https://www.jacques.com.au/softwarereleases/release-notes-c6/) - Our new software release cycle 6 includes some significant updates, including: Support SMTP protocol for sending reports via email. Refer JED-0471 (650 System Report Server Product Manual) SNMP V3 support. Refer JCN-0378 (Configuring SNMP Alarms) Improvements for JEM-2 filesystem integrity Rectify rare jccpserver race condition which could cause an increased number of resets on effected
- [Release Notes C5](https://www.jacques.com.au/softwarereleases/release-notes-c5/) - Our new software release cycle 5 includes many updates, including: Distributed DAR recording using VPN tunnel solution. Improved performance of server to re-establish calls during failover. Allows captured RTPDevice data as AEC reference. This addition allows the separation of the source of BGM and the processing of the AEC for enhanced covert monitoring. Ability to
- [Release Notes C4](https://www.jacques.com.au/softwarereleases/release-notes-c4/) - This software release C4 includes many updates, including: • New product launch of Jacques IP Smart Ceiling Speaker SCS-150+ & SCS-150C+ • Retaining calls after Jacques server failover • Monitoring HA server status on J650UI • Integration to Milestone XProtect Corporate solution • User level password protection for JAS and Report Server • Pro-slaves support
- [Release Notes C3](https://www.jacques.com.au/softwarereleases/release-notes-c3/) - Software release cycle 3 release notes. Check out for features, improvements & bug fixes across the platform.
- [EOFY Sale | Train with your mate](https://www.jacques.com.au/media-release/eofy-sale-train-with-your-mate/) - Jacques EOFY Sale — bring a colleague & train together on IPartna. Earn Jacques Accredited Technician status for less. Limited time offer.
- [Release Notes C1](https://www.jacques.com.au/softwarereleases/release-notes-c1/) - This major software release C1 includes many updates and new features, including: Change of Jacques default multicast address. Redesigned the PC master Graphical User Interface (GUI). Introduction of V8 JELinux for J650UI package. Cell to Cell communication feature that allows two intercoms to be paired up via Jacques PC Master J650UI or JAS to communicate
- [What does 'True IP' really mean?](https://www.jacques.com.au/faq/what-does-true-ip-really-mean/) - Jacques talks about True IP, but what does it really mean? What sets our system apart in the market? Why is IP more popular? True IP means Full IP communication from server to endpoint devices – not additional hardware and no server cards (unlike some of our competitors). A Jacques system operates on an IEEE
- [Ambrose Treacy College](https://www.jacques.com.au/projects/ambrose-treacy-college/) - Ambrose Treacy College is one of the many schools across Australia that boast the Jacques IP PA System. The systems suits all the needs of school administrators, allowing them to easily separate the junior school, middle school and senior school into zones.Utilising Jacques Announcement Scheduler (JAS), this school has setup their bell schedules in advance
- [Dubai Mall, UAE](https://www.jacques.com.au/projects/dubai-mall-uae/) - Measuring 12 million square ft, Dubai Mall is among the largest malls in the world. Structured at the scale of a city; the mall was designed with internal pedestrian streets, fountains, a waterfall, an aquarium, and an underwater zoo – to name a few. Spread over four levels with 1,200 shops; this bustling space attracts
- [Burj Khalifa, UAE](https://www.jacques.com.au/projects/burj-khalifa-uae/) - Jacques is proud to be part of this prestigious project in the United Arab Emirates. Burj Khalifa is a global landmark standing at over 828 meters – the tallest building in the world. Boasting over 160 floors; these lifts have the longest travel distance in the world. Using double-decked lifts, each cabin has the capacity
- [Large Prison, Malaysia](https://www.jacques.com.au/projects/large-prison-malaysia/) - A large prison in Malaysia required a Jacques secure facilities solution to facilitate cell communication, non-contact visits, and public address across the site. The solution required a high-level interface (HLI) integration to CCTV across the site, a visitor management system, and cell intercoms. Integration provides a total security communication system – useful at large sites
- [Correctional Facility, South Africa](https://www.jacques.com.au/projects/correctional-facility-south-africa/) - One of the key benefits of selecting a Jacques system is flexibility – in design and architecture. Jacques first project in South Africa was a correctional facility upgrade where each cell required an intercom replacement. The intercom design requirements were something out of Jacques typical product range – a tubular installation with a round faceplate
- [Prison, Afghanistan](https://www.jacques.com.au/projects/prison-afghanistan/) - A prison in Afghanistan approached Jacques with the requirement of a robust and secure visitor management system. As part of the security requirements, the prison needed a system with the ability to record calls covertly when required, without alerting visitors or inmates. Jacques provided 35+ intercom booths pairs for the visitor area. The non-contact visit
- [Prison, Brunei](https://www.jacques.com.au/projects/prison-brunei/) - Jacques have an established reputation of advanced monitoring systems – well suited for environments with contact and non-contact visitor areas. The ability to covertly listen-in on conversations via a designated PC master station, provides security personnel with more control over each visitor booth. With the handset and handsfree options available for Jacques non-contact visit system,
- [Safety at Fitness Centres](https://www.jacques.com.au/media-release/safety-at-fitness-centres/) - An increased awareness around staying fit and healthy has contributed to the appeal of gym memberships recently. With this trend spreading, there has been a rapid growth in 24/7 fitness establishments in Australia over the past five years. Are Australian gyms really prepared for emergency situations? There is an increasing number of patrons and gyms
- [Release Notes C2](https://www.jacques.com.au/softwarereleases/release-notes-c2/) - Software cycle release #2. Review for updates to software including bug fixes, improvements and features.
- [The Education Show 2022 - Melbourne Highlights](https://www.jacques.com.au/media-release/the-education-show-2022-melbourne-highlights/) - We are thrilled to be back at Trade shows this year, kicking off with The National Education Summit in Melbourne. Exhibiting the latest JAS version 8 software and introducing Jacques integration with Vivi for Schools. The National Education Summit aims to provide the highest standard of professional development across key themes in the K-12 education
- [Sunshine Coast University Hospital](https://www.jacques.com.au/projects/sunshine-coast-university-hospital/) - 360 Jacques intercoms across Sunshine Coast University Hospital — security bollards, video entrance & monitor stations, dual HA servers & Inner Range HLI.
- [Jacques Ownership](https://www.jacques.com.au/media-release/jacques-ownership/) - Jacques Technologies is wholly owned by TKH Group NV. The brand, product portfolio & team remain unchanged.
- [Full Duplex vs Half Duplex](https://www.jacques.com.au/faq/full-duplex-vs-half-duplex/) - Jacques FAQ: True IP means every endpoint — not just the headend — connects natively via CAT5/6 PoE Ethernet. No gateways, no conversion, unlimited scale.
- [Southern Cross University](https://www.jacques.com.au/projects/southern-cross-university/) - Southern Cross University has campuses in Coffs Harbour, Lismore and the Gold Coast. Ben Graydon is the Campus Services Supervisor and is very pleased with the Jacques Emergency Help Point System the university has installed. The model of intercom used on the campus is the VSL-351QS+ which features a self-testing button. This means that the
- [East Ledang, Malaysia](https://www.jacques.com.au/projects/east-ledang-malaysia/) - More than a residential gated community, East Ledang is Nusajaya’s premier freehold residential address, boasting 31 gardens and numerous waterways all secured, patrolled, and monitored. The luxury villas epitomise style and opulence. They feature contemporary architecture, plunge pools and quality fixtures and fittings. For this project Jacques, via our Malaysian distributor, Globeway Communications Sdn Bhd,
- [Puteri Harbour, Malaysia](https://www.jacques.com.au/projects/puteri-harbour-malaysia/) - Puteri Harbour is the southernmost marina and waterfront development within the Nusajaya City. With a variety of architecturally designed residential properties, this development will also provide the community with an eclectic mix of commercial establishments. This urban village aims to suit a diverse mix of people, offering infrastructure to suit different lifestyles, budgets, and age
- [Giving Back](https://www.jacques.com.au/media-release/giving-back/) - THE SMITH FAMILY The Smith Family is a national children’s charity helping disadvantaged Australian children to get the most out of their education, so they can create better futures for themselves. Jacques is a Workplace Giving Supporter of The Smith Family with many of our staff contributing part of their weekly salaries to supporting young
- [Tennyson Reach Apartments, Brisbane](https://www.jacques.com.au/projects/tennyson-reach-apartments-brisbane/) - Tennyson Reach residential precinct features three apartment buildings located on a picturesque stretch of the Brisbane River. These luxury apartments featuring generous balconies enjoy extensive views over the riverfront parkland, extending all the way to Mt Coot-tha. For this project Jacques IP video intercom solution replaced an existing and failing analogue intercom system. The site
- [Integration with Milestone](https://www.jacques.com.au/high-level-interface/integration-with-milestone/) - Jacques is pleased to announce its newest integration partnership with Milestone. The Jacques – Milestone CCTV High Level Interface and allows Jacques 650-series IP Communication System to send call information to the Milestone XProtect Corporate for switching the intercom associated cameras onto an active matrix of Milestone XProtect Smart Client. XProtect Corporate is IP video
- [Deputy Premier of QLD visits our Head Office](https://www.jacques.com.au/media-release/deputy-premier-of-qld-visits-our-head-office/) - Last week Jacques had the honour of welcoming the Deputy Premier of QLD, Jackie Trad MP to officially open our Head Office in Brisbane. Watch full video here.
- [2019 Smart City Summit and Expo, Taipei](https://www.jacques.com.au/media-release/2019-smart-city-summit-and-expo-taipei/) - Our Managing Director, Erik Jansson and Product Innovation and Marketing Manager, Rebecca Richardson were honoured to attend the 2019 Smart City Summit and Expo (SCSE) in Taiwan last week. The event attracted approximately 30,000 visitors from over 50 countries, including over 120 Mayors and municipal representatives. Queensland's delegation showcased Australia's capabilities towards the smart cities
- [South Bank Parklands](https://www.jacques.com.au/projects/south-bank-parklands/) - South Bank Parklands is part of Brisbane’s cultural precinct located along Brisbane river. This 17-hectare parkland precinct comprises 20 landscaped areas, the iconic man-made Streets Beach, and The Grand Arbour – a kilometre long walkway covered in pink flowering bougainvillea. The area also offers free community experiences such as rainforest walks, water features, picnic and
- [Jacques Receives LenelS2 Certification for version 8.0](https://www.jacques.com.au/high-level-interface/jacques-receives-lenels2-certification-for-version-8-0/) - Press Release - Jacques Technologies and Luxriot officially announce the High Level Interface (HLI) between their systems.
- [We're exhibiting](https://www.jacques.com.au/visit-us/were-exhibiting/) - We are pleased to announce that Jacques will be exhibiting at the following trade shows in August this year, Security Exhibition and Conference 2022 (Sydney) Stand H12 The Education Show (Brisbane) Stand B10 The ASIAL Security Exhibition and Conference is the most established and respected trade event for the security industry in Australia, bringing together
- [See you next month Melbourne!](https://www.jacques.com.au/visit-us/see-you-next-month-melbourne/) - Our dynamic team is coming to The Education Show (Melbourne) next month. Date: 17th - 18th June Location: Melbourne Convention & Exhibition Centre Stand: D08 Come say hello and have a chat to our team about our exciting new features for the school market.
- [See you in June Melbourne!](https://www.jacques.com.au/visit-us/see-you-in-june-melbourne/) - Our dynamic team is coming to The Education Show (Melbourne) next month. Date: 16th - 17th June Location: Melbourne Convention & Exhibition Centre Stand: C21 Come say hello and have a chat to our team about our exciting new features for the school market.
- [We're exhibiting at Workplace Health & Safety!](https://www.jacques.com.au/visit-us/were-exhibiting-at-workplace-health-safety/) - Come visit us at the Workplace Health & Safety Show Brisbane! Date: 31st May - 1st June Location: Brisbane Convention & Exhibition Centre Stand: C23 Say hello and have a chat to our team about our exciting new features for your site!
- [Private College, Victoria](https://www.jacques.com.au/projects/private-college-victoria/) - Jacques scaled a Melbourne prep-to-Grade 12 college PA system from 3 zones in 2015 to 65 IP smart ceiling speakers, custom maps & emergency evacuation by 2020.
- [Private College, QLD](https://www.jacques.com.au/projects/private-college-qld/) - A K-12 private school on the Gold Coast approached Jacques for a school bell system that offers a lock down that is easy to setup and use. The school required 4 PA zones across the campus that comprised junior and senior schools, a separate sports precinct, and performing arts centre. Jacques successfully installed 50+ analogue
- [Private school, QLD](https://www.jacques.com.au/projects/private-school-qld/) - A primary school on the Sunshine Coast required a full IP PA communication system. Jacques installed 16 IP smart ceiling speakers across this school. By selecting the IP speaker range ensured the school was able to call each individual classroom (if required), and monitor the activity thus ensuring a safe learning environment. For outdoor areas,
- [Private college, Burleigh, QLD](https://www.jacques.com.au/projects/private-college-burleigh-qld/) - A private collage located in Queensland - Australia implemented Jacques school solution to efficiently manage bell scheduling, public address announcements as well as oversee the overall communication of the campus. The college have selected Jacques touchscreen PC master station to enable school administration to easily manage all devices within the school using the map view
- [Private college, Brisbane QLD](https://www.jacques.com.au/projects/private-college-brisbane-qld/) - A Brisbane-based college with two separate campuses from primary and secondary required a communication solution that would easily manage the campus communication system. This college has a capped enrolment limit of 1,000 students, encompassing a large multi-purpose centre, creative arts precincts, indoor and outdoor sports facilities, as well as multiple buildings consisting of classrooms. The
- [Security 2022 Highlights](https://www.jacques.com.au/media-release/security-2022-highlights/) - A fantastic turn out at the Security Expo 2022! The three day conference was held at the ICC Sydney this year, returning for the first time since the pandemic. For over 35 years, the ASIAL Security Conference has been home to sharing expert knowledge and insights to ensure the industry can keep the communities safe.
- [Happy Holidays from Team Jacques](https://www.jacques.com.au/media-release/happy-holidays-from-team-jacques/) - To our valued customers, Jacques would like to thank you for your ongoing business this year. We hope you are able to spend this festive season with loved ones in person or albeit virtually. Our customers have shown immense support and patience during these changing times and we look forward to working together in the

## Pages

- [HOME to the IP Intercom](https://www.jacques.com.au/) - Jacques offers integrated intercom, public address, help point units and more. The original IP intercom system
- [Pay Invoice](https://www.jacques.com.au/pay-invoice/) - Pay your Jacques Technologies invoice online via debit or credit card.
- [Unbox](https://www.jacques.com.au/unbox/) - New to Jacques version 8 (V8)? Unbox has everything to get your IP communication system configured. Setup guides, knowledge base & support links.
- [Tell us about your school](https://www.jacques.com.au/tell-us-about-your-school/) - Complete the following short questionnaire to tell us about your school. Include issues you are having with your PA, bell scheduling & warning alerts.
- [Reset Password](https://www.jacques.com.au/reset-password/) - Password reset for your Jacques Technologies account.
- [Registration](https://www.jacques.com.au/registration/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”][/et_pb_text][/et_pb_column] [/et_pb_row] [/et_pb_section]
- [Request Technician](https://www.jacques.com.au/request-a-technician-onsite/) - Request a Jacques Technologies onsite technician. Expert IP intercom & PA system installation, commissioning & integration support Australia-wide.
- [Page 404](https://www.jacques.com.au/page-404/) - Oops! Page not found. Explore Jacques Technologies' IP intercom, PA & help point systems — or contact our team for direct assistance.
- [Courses](https://www.jacques.com.au/courses/) - IPartna by Jacques Technologies — online training for IP intercom & PA installers. Earn Accredited Technician status. Learn 24/7.
- [SYSTEM OVERVIEW](https://www.jacques.com.au/ipsystem/) - Jacques Technologies: the original true IP intercom & PA system. Unlimited endpoints, full HLI integrations & unrivalled scalability. Technology unmatched.
- [Training profile](https://www.jacques.com.au/profile/) - Your Jacques Technologies training profile. See course progression & download completion certificates once you complete IPartna training.
- [Support & Training](https://www.jacques.com.au/support/) - Be a Jacques genius like us. All the training, support & knowledge you need.
- [Corrections](https://www.jacques.com.au/corrections/) - Jacques integrated IP communication system featuring intercom & PA – designed for prisons & jails. Integrated to leading security & CCTV systems.
- [ALL PRODUCTS](https://www.jacques.com.au/allproducts/) - Intercom, public address, IP speakers, help point units & software products for your complete IP communications solution.
- [Commercial](https://www.jacques.com.au/commercial/) - Intercom & public address for commercial buildings & precincts that integrate with BMS, security, CCTV & access control systems. Security through communication.
- [Request A&E Specifications](https://www.jacques.com.au/request-ae/) - Access the system specific and detailed technical details of the Jacques IP Communication system via our A&E Specifications.
- [REQUEST FOR DEMO SCHOOLS](https://www.jacques.com.au/request-for-demo/) - Request for a free 30 minute virtual demo. You will see our bell and announcement scheduling software developed specifically for schools. A system designed for
- [PRIVACY POLICY](https://www.jacques.com.au/privacy-policy/) - The Jacques privacy policy
- [About Us](https://www.jacques.com.au/about/) - Much more than an intercom system, Jacques provides IP communication solutions to world-wide markets.
- [BOOK A DEMO](https://www.jacques.com.au/book-a-demo/) - Virtual demonstrations of our IP integrated communication solutions tailored to your needs. We encourage you to book a demo with our friendly team & learn more.
- [Heathcare](https://www.jacques.com.au/healthcare/) - IP communication system featuring intercom, help point units & public address for hospitals & aged care. Integrated, dependable communication.
- [Transport & Tunnels](https://www.jacques.com.au/transport_tunnels/) - IP communication solutions for bus, train, road, tunnel & airports ensuring commuter safety through communication.
- [Smart Safe Cities](https://www.jacques.com.au/smart-safe-cities/) - Intelligent and integrated IP Communication solutions for smart, safe cities. Featuring public address, integrated CCTV & help phone units. Keeping people safe
- [Residential](https://www.jacques.com.au/residential/) - IP communication solutions featuring video and audio intercom for residential complexes, villas & community housing
- [Tertiary](https://www.jacques.com.au/tertiary/) - IP communication solutions for universities & TAFE's featuring intercom, help point & public address.
- [Industrial](https://www.jacques.com.au/industrial/) - Reliable, comprehensive & dependable communication solution for industrial sites, factories, plants, defense & mines. Multi-site monitoring...
- [Contact](https://www.jacques.com.au/contact/) - Contact Jacques Technologies for all your IP communication solution needs
- [RETURNS & REPAIRS, RMA form](https://www.jacques.com.au/returns-repairs/) - There is typically a two-three week turnaround from the time we receive your goods to the completion of the repair work.
- [Schools K-12](https://www.jacques.com.au/schools/) - Keeping students safe. Flexible & user-friendly IP Communication solutions for safe schools. Featuring PA, emergency & evacuation broadcast & bell scheduling.
- [Registration Success](https://www.jacques.com.au/registration-success/) - Welcome

## Products

- [Announcement Scheduling Software (JAS)](https://www.jacques.com.au/product/jas/) - Audio scheduling software for public address, warnings, evacuation & alerts. Build timetables of announcements, bells & tones for broadcast at allocated times.
- [System Reporting Software](https://www.jacques.com.au/product/irs/) - Advanced system reporting & diagnostics software. Reports on over 300 system events. Optimize usage & uptime. Customised reports emailed periodically.
- [SIP Proxy Software Module](https://www.jacques.com.au/product/sip-proxy/) - Jacques SIP software module. Jacques SIP Proxy Software module is an intermediate interface loaded onto a Jacques System Controller that allows Jacques intercom devices to connect to SIP compatible phones and PABXs. The interface implements RFC 3261 – Core Session Initiation Protocol to transfer, convert and filter the communication (e.g. calls, streaming media) from the Jacques communication system devices and make it available to third party SIP systems and devices. DOWNLOADS Download Controllers & Software Brochure (PDF)
- [Master Station GUI Software (J650UI)](https://www.jacques.com.au/product/j650ui/) - Ultimate control. Customise to suit any security critical solution DOWNLOADS Download Jacques J650UI Software Suite Brochure (PDF)
- [IP Video Entrance Station Range (VES-44xx)](https://www.jacques.com.au/product/video-entrance-station-ves-44xx/) - Available July. Video entrance station with 1, 2, 3 and 4 call button variations, vandal resistant DOWNLOADS Download Video Intercom Brochure with Specification (PDF) Download VES-44xx Installation (PDF)
- [Integration with CNL](https://www.jacques.com.au/product/hli-cnl/) - High level integration to CNL DOWNLOADS Download Jacques to CNL HLI Spec (PDF) Download HLI Brochure (PDF)
- [Integration with FLIR](https://www.jacques.com.au/product/hli-flir/) - High level integration to Teledyne FLIR DOWNLOADS Download Jacques to FLIR HLI Spec (PDF) Download Jacques HLI Brochure (PDF)
- [IP Video Intercom Terminal (VVL-44xx) - PRE-RELEASE](https://www.jacques.com.au/product/ip-video-intercom-terminal-vvl-44xx/) - 4th generation IP video intercom terminal with 1, 2 and 3 call button variations, vandal resistant DOWNLOADS Download Video Intercom Brochure with Specifications (PDF)
- [IP Master Station (IPM-4360)](https://www.jacques.com.au/product/ipm-4360/) - 4th generation IP master station for intercom call and PA handling DOWNLOADS Audio Intercom Brochure with Specifications (PDF)
- [IP Video Monitor Station (VMS-4xxx)](https://www.jacques.com.au/product/ip-video-monitor-station-vms-475x/) - 4th generation Video Monitor Station (VMS) including new GUI & touchscreen.
- [Gooseneck Microphone](https://www.jacques.com.au/product/gooseneck-microphone/) - Gooseneck microphone accessory for IPM & IMC. Great for making clear public address announcements.
- [Master Station Handset (JHS-4101)](https://www.jacques.com.au/product/jhs-1/) - IP handset optional accessory for IPM, IMC & VMS products. Includes push to talk button.
- [Integration with Avigilon](https://www.jacques.com.au/product/hli-avigilon/) - The Jacques to Avigilon High Level Interface (HLI) allows the Jacques Integrated Communication system (650 series) to integrate into the Avigilon Control Center™ software. This integration allows alarms in the Avigilon Control Center software to be triggered whenever an intercom event is activated in the Jacques System, and to record audio communication from the Jacques system with video from a camera connected to the Avigilon system. The integration enables tags associated with Jacques intercom devices to be linked to specific Avigilon alarm actions and be recorded with the associated video. DOWNLOADS Download Jacques to Avigilon HLI Datasheet (PDF)
- [Integration with BOSCH](https://www.jacques.com.au/product/hli-bosch/) - High level integration to Bosch Video Management System DOWNLOADS Download Jacques to Bosch HLI Spec Sheet (PDF)
- [System Controller Medium (TCH-2MXH)](https://www.jacques.com.au/product/tch-2mxh/) - IP medium controller, up to 80 endpoints. JCCP controller, HDD, JCCP Software included. Central to Jacques intercom system design is the controller. Controllers combined with software modules, manage all system functionality. DOWNLOADS Download TCH-2MXH Specification (PDF) Download Controllers & Software Brochure (PDF) VIDEO Learn about TCH-2MXH by watching the short video
- [Desk Mount Stand for VMS](https://www.jacques.com.au/product/dms/) - Desk mount kit for the Video Monitor Stations - option for VMS with or without handset. DOWNLOADS Accessory Specification in Video Monitor Station Brochure
- [DAR Software](https://www.jacques.com.au/product/dar/) - Interfaces call audio to third party recording devices (digital, SIP or analogue). The software streams background music/entertainment through intercom devices and PA speakers DOWNLOADS Download Controllers & Software Brochure (PDF) Dowload Controllers & Software brochure (PDF)
- [Cleanroom Intercom (VSA-76K)](https://www.jacques.com.au/product/vsa-76k-2/) - IP clean room intercom with keypad. Antimicrobial and chemical resistant surface membrane for easy cleaning, improve hygiene and reduce the risk of spreading infection. DOWNLOADS Download VSA-76K Spec Sheet (PDF) Download VSA-76K Installation (PDF)
- [Event Controller Software](https://www.jacques.com.au/product/event-controller/) - Event Controller - a powerful "if this, then that" module. Jacques Event Controller software provides simplified interfaces for the integration of external systems and products into the IP communications system. The Event Controller software also features highly configurable rules to match system events, simultaneous event triggers, alarms and device off-line events. The core of the Event Controller Software consists of configurable modules. DOWNLOADS Download Controllers & Software Brochure (PDF)
- [HPU Wall Mount Plate (WMP-5)](https://www.jacques.com.au/product/wmp-5/) - Wall mount kit for HPU-5 series DOWNLOADS Download WMP-5 Specification (PDF) Download WMP-5 Installation (PDF)
- [High Availability Software](https://www.jacques.com.au/product/hap/) - High availability software package for system redundancy. The Jacques High Availability Package in conjunction with two or more system controllers (physical or virtual) provides system redundancy against the complete loss of one of the system controllers. Operating in an active/standby configuration, the primary system controller hosts all services while the backup server remains idle under normal conditions. DOWNLOADS Download Controllers & Software Brochure (PDF)
- [Integration with Honeywell](https://www.jacques.com.au/product/hli-honeywell/) - High level interface to Honeywell EBI. Complete intercom & public address control passed via HLI to Honeywell EBI. Suitable for high security applications such as corrections & prisons. DOWNLOADS HLI Brochure (PDF)
- [Integration with Inner Range Integrity](https://www.jacques.com.au/product/hli-integriti/) - High level interface to Integriti Security Management System. The Jacques to Inner Range High Level Interface (HLI) allows the Jacques Integrated Communication System (650 series) to send events to the Integriti Security Management System for control at a security workstation. Jacques intercom devices deployed throughout a site can be linked with doors, parking gates, and cameras within the Integriti Security Management System. Security personnel can then effectively respond and manage any incoming intercom calls and other Intercom events directly from the Integriti graphical user interface (GUI) providing both a streamlined workflow and circumstantial awareness. DOWNLOADS Download Jacques to Inner Range HLI Datasheet (PDF) Download HLI Brochure (pdf)
- [Integration with GALLAGHER](https://www.jacques.com.au/product/hli-gallagher/) - High level integration to Gallagher Command Centre. DOWNLOADS Download Jacques to Gallagher HLI Datasheet (PDF)
- [Integration with GENETEC](https://www.jacques.com.au/product/hli-genetec/) - High level integration to Genetec Security Desk DOWNLOADS Download Jacques to Genetec HLI Datasheet (PDF)
- [IP Audio Intercom Background Music (size 5) (VSL-354+)](https://www.jacques.com.au/product/vsl-354/) - IP intercom terminal, 4 button with background music DOWNLOADS Download VSL-354+ Spec Sheet (PDF)
- [IP Audio Intercom (size 5) Indoor Range (VSL-35x)](https://www.jacques.com.au/product/vsl-35x/) - IP audio intercom, 1 button DOWNLOADS Download VSL-351+ Installation (PDF) Download VSL-351+ Wiring (PDF)
- [IP Audio Intercom (size 5) No Button Range (VSL-350x)](https://www.jacques.com.au/product/vsl-350x/) - IP intercom terminal, no button - usually used as a Non-Contact Visit (NCV) intercom. Standard and anti-ligature speaker design available. DOWNLOADS Download VSL-350+ Specification (PDF) Download VSL-350+ Installation (PDF)
- [IP Audio Intercom (size 6) Outdoor Range (VSL-36xW+)](https://www.jacques.com.au/product/vsl-36xw/) - IP audio intercom, 1 button and 2 button variations, weather-resistant DOWNLOADS Download VSL-36xW+ Specification (PDF) Download VSL-36xW+ Installation (PDF) Download VSL-36x+ Installation using PWB-4 (PDF)
- [IP Intercom Horizontal Anit Ligature Range (HSL-34x+)](https://www.jacques.com.au/product/hsl-34x/) - IP horizontal intercom terminal, anti-ligature speaker design. Button variations available. DOWNLOADS Download HSL-340Q+ Specification (PDF) Download HSL-341QS+ Specification (PDF) Download HSL-341x+ Installation (PDF)
- [IP NCV Intercom with Handset (VSL-341H+)](https://www.jacques.com.au/product/vsl-341h/) - IP intercom with handset for Non-Contact Visit booth. DOWNLOADS Download VSL-341H+ Specification (PDF)
- [Integration with MILESTONE](https://www.jacques.com.au/product/hli-milestone/) - The Jacques - Milestone CCTV High Level Interface allows Jacques 650-series IP Communication System to send call information to the Milestone XProtect Corporate for switching the intercom associated cameras onto an active matrix of Milestone XProtect Smart Client. XProtect Corporate is IP video management software (VMS) designed for large-scale and high-security installations. Each Jacques workstation and Milestone workstation is configured via the Jacques Event Controller software module (V7.95 and above) installed on the Jacques System Controller. Once configured, each Milestone supported camera can be mapped to Jacques intercom devices in the Jacques system database. DOWNLOADS Download Jacques to Milestone HLI Datasheet (PDF)
- [Integration with LENEL](https://www.jacques.com.au/product/hli-lenel/) - High level interface to Lenel OnGuard. The Jacques/Lenel HLI was developed by Jacques Technologies and allows Lenel OnGuard version 7.0 workstations to control and interact with a number of Jacques IP Communication System devices. DOWNLOADS HLI Brochure (PDF)
- [PC Master Station NCV GUI Software](https://www.jacques.com.au/product/j650ui-ncv/) - Jacques Non-Contact Visits System (NCV) allows prison/corrections visitors to communicate with individual inmates with no physical contact. Separated by a glass or Perspex barrier, visitors and prisoners can communicate using a pair of intercom terminals on either side, without physical contact. DOWNLOADS Download Jacques J650UI Software Suite Brochure (PDF) Download J650UI NCV Specification (PDF)
- [IP Smart Ceiling Speaker (SCS-4150)](https://www.jacques.com.au/product/scs-4150/) - 4th generation IP PoE smart, internal ceiling speaker DOWNLOADS Download SCS-4150 Specification (PDF) Download SCS-4150 Installation (PDF)
- [Integration with PACOM](https://www.jacques.com.au/product/hli-pacom/) - The Jacques to Pacom High Level Interface (HLI) allows the Jacques Integrated Communication System (650 series) to integrate into the Pacom Graphical Management System (GMS). The Pacom GMS provides the convenience for system operators to respond to calls, perform actions and monitor the status of the Jacques system. All this is done while leaving the intercom system to handle the task for which it was primarily designed - audio communications, providing a very powerful and completely integrated security environment. DOWNLOADS Download Jacques to Pacom HLI Datasheet (PDF)
- [Microphone Wall Module (MWM-7C1)](https://www.jacques.com.au/product/mwm-7c1/) - Microphone, wall or desk mount, stainless steel DOWNLOADS Download MWM-7C1 Specification (PDF) Download MWM-7C1 Installation (PDF)
- [Plasterboard Mounting Kit (PWB-x)](https://www.jacques.com.au/product/pwb-x/) - Plasterboard Mount Kit for various panel sizes (VES-75K, VSA-76K, 4/5/6 series intercoms) DOWNLOADS Download PWB-1 Specification (PDF) for VES-75K Download PWB-2 Specification (PDF) for VES-74x and VSL-x4x Download PWB-3 Specification (PDF) for Clean Room Intercom Download PWB-4 Specification (PDF) for VSL-x6x Download PWB-1 Installation (PDF) Download PWB-2 Installation (PDF) Download PWB-3 Installation (PDF) Download PWB-4 Installation (PDF)
- [Power Supply Unit (PSU-242)](https://www.jacques.com.au/product/psu-242/) - 24 Vdc Power Supply 2.5 Amps Power Input: 90 – 264 V a.c., 3 pin IEC-C14 connector for standard IEC-C13 cable connection DOWNLOADS Download PSU-242 Specification (PDF)
- [PoE Converter (PoEC-1)](https://www.jacques.com.au/product/poec-1/) - IEEE 802.3af to Jacques passive PoE (JPoE) Converter DOWNLOADS Download PoEC-1 Specification (PDF) Download PoEC-1 Installation (PDF)
- [Integration with SAAB](https://www.jacques.com.au/product/hli-saab/) - The Jacques to SAAB High Level Interface (HLI) allows the Jacques Integrated Communication System (650 series) to integrate into the SAAB OneView Security Management System (SMS). DOWNLOADS Download Jacques to SAAB HLI Datasheet (PDF)
- [Rainhood (5/6 size) (SRH-x)](https://www.jacques.com.au/product/srh-x/) - Stainless steel rainhood for 4/5/7 series intercom(s) DOWNLOADS Download SRH-1 Specification (PDF) Download SRH-2 Specification (PDF) Download SRH-4 Specification (PDF) Download SRH-1 Installation (PDF)
- [Rainhood (4 size) (SRH-54x)](https://www.jacques.com.au/product/srh-54x/) - Rainhood Yellow/Black, with insert to fit 4 series sized intercom DOWNLOADS Download SRH-54x Specification (PDF)
- [Power Supply Unit (PSU-246A)](https://www.jacques.com.au/product/psu-246a/) - Power supply unit, 24Vdc 150VA DOWNLOADS Download PSU-246A Specification (PDF)
- [Rainhood Insert for Intercom (SRH-55INSERT)](https://www.jacques.com.au/product/srh-55insert/) - Rainhood plastic insert only, for 5 & 6 series intercom DOWNLOADS Download SRH-55INSERT Spec Sheet (PDF)
- [Ceiling Speaker Backbox Anti Ligature (CSH-1)](https://www.jacques.com.au/product/csh-1/) - Ceiling speaker housing, suits SVR series speakers DOWNLOADS Download CSH-1 Specification (PDF)
- [SIP Audio Handset Apartment Intercom (SAH-1)](https://www.jacques.com.au/product/sah-1/) - SIP audio-only handset intercom for apartments. DOWNLOADS Download SAH-1 Specification (PDF) Download SAH-1 Installation (PDF)
- [Voice Annunciator Software (VANN)](https://www.jacques.com.au/product/vann/) - The Voice Annunciator software package is a digital message store used to manage pre-recorded announcement audio files, which can be directed to any individual or group of endpoints within the Jacques IP Communications System. DOWNLOADS Download Controllers & Software Brochure (PDF)
- [Surface Mount Backbox for VMS](https://www.jacques.com.au/product/swe-13/) - Surface mount backbox for video monitor station (VMS-4xxx) with & without handset. DOWNLOADS See mounting options matrix in Video Intercom System Brochure
- [Surface Mount Backbox Range (SWE-x)](https://www.jacques.com.au/product/swe-x/) - Surface mount backbox for 4/5/6/VES-75K intercom series DOWNLOADS Download 4 Series Specification (PDF) Download 5 Series Specification (PDF) Download 6 series Specification (PDF)
- [Vandal Resistant Ceiling Speaker (SVR-100)](https://www.jacques.com.au/product/svr-100/) - 15W vandal resistant speaker DOWNLOADS Download SVR-100/15W Specification (PDF) Download SVR-100/15W Installation (PDF)
- [IP Video Entrance Station with Keypad (VES-75K)](https://www.jacques.com.au/product/ves-75k/) - Keypad video intercom entrance station. Attractive slimline design with a wide angle camera DOWNLOADS Download VES-75K Specification (PDF) Download VES-75K Installation (PDF)
- [Integration with VIDSYS](https://www.jacques.com.au/product/hli-vidsys/) - The Jacques to VidSys High Level Interface (HLI) allows the Jacques Integrated Communication System (650 series) to integrate into the VidSys system. DOWNLOADS Download Jacques to VIDSYS HLI Datasheet
- [Integration with VVS](https://www.jacques.com.au/product/hli-vvs/) - The Jacques to VVS High Level Interface (HLI) allows the Jacques Integrated Communication System (650 series) to integrate into the VVS system. Intercom calls at a gate point trigger the VVS verification screen at the security desk for communication between the guard and visitors. From the VVS console guards can activate intercom calls to end points whilst viewing the endpoint user. DOWNLOADS Download Jacques to VVS HLI Datasheet (PDF)
- [Dual Height Bollard (BOL-54x)](https://www.jacques.com.au/product/bol-54x/) - Black dual height (truck & car) bollard with rainhood DOWNLOADS Download BOL-54DB Specification (PDF)
- [Bollard for HPU (BOL-317x)](https://www.jacques.com.au/product/bol-317x/) - Bollard for mounting HPU range DOWNLOADS Download HPU Brochure (PDF) Download BOL-317B Installation (PDF)
- [Emergency & Evacuation Panel (PBP)](https://www.jacques.com.au/product/pbp/) - Evacuation and lockdown push button panels Stainless steel vandal resistant panel - various sizes Custom etching available 2/4 Configurable buttons DOWNLOADS Download PBP-052 Specification (PDF) Download PBP-052 Installation (PDF) Download PBP-044 Specification (PDF) Download PBP-044 Installation (PDF)
- [IP Network Clock](https://www.jacques.com.au/product/clock241/) - IP PoE synchronised network clock DOWNLOADS Download CLOCK241 Specification (PDF)
- [Flushmount Backbox (FWE-15)](https://www.jacques.com.au/product/fwe-15/) - Flush mounted back box for VES-75K DOWNLOADS Download FWE-15 Specification (PDF) Download FWE-15 Installation (PDF)
- [Backbox (size 4) Coloured (SWE-1)](https://www.jacques.com.au/product/swe-1-coloured/) - Customised coloured surface mount backbox for 4 series intercom DOWNLOADS Download The Customisation Experience Brochure (PDF) Download SWE-1 Specification (PDF) Download SWE-1 Installation (PDF)
- [Backbox (size 4) Coloured + Text (SWE-1)](https://www.jacques.com.au/product/swe-1-coloured-text/) - Customised coloured surface mount backbox with custom text for 4 series intercom DOWNLOADS Download The Customisation Experience Brochure (PDF) Download SWE-1 Specification (PDF) Download SWE-1 Installation (PDF)
- [Adam Relay Module](https://www.jacques.com.au/product/adam-module/) - Add-on module to trigger relays and events. DOWNLOADS Download Adam relay module Specification (PDF)
- [Pole Mount Bracket for HPU (PMB-D10)](https://www.jacques.com.au/product/pmb-d10/) - Pole mount bracket for Jacques HPU range Zincanneal steel Matte finish with powder coat Suitable for Jacques HPU DOWNLOADS Download PMB-D10 Specification (PDF) Download PMB-D10 Installation Drawing (pdf)
- [Pole Mount Bracket (PMB-410)](https://www.jacques.com.au/product/pmb-410/) - Pole mount bracket for surface mount backbox Pole mounting bracket for mounting with Jacques surface mount backbox Suitable for mounting Jacques rainhoods Zincanneal steel Matte finish with powder coat Suitable for Jacques 4 series intercom panels DOWNLOADS Download PMB-410 Specification (PDF) Download PMB-410 Installation Drawing (PDF)
- [Integration with Luxriot](https://www.jacques.com.au/product/hli-luxriot/) - The Jacques to Luxriot High Level Interface (HLI) allows Luxriot EVO Video Management System to capture and record audio steaming from Jacques Integrated Communication System (650 series) in conjunction with associated CCTV. Using one or more Jacques intercoms with Luxriot VMS can be configured to achieve the below-listed functionality. DOWNLOADS Download Jacques to Luxriot HLI Datasheet (PDF)
- [IPartna Certified Technician Training](https://www.jacques.com.au/product/ipartna-training/) - A comprehensive online training program offering courses across our 650 and 5505 series systems. DOWNLOADS Download Jacques IPartna Brochure (PDF)
- [Customised Intercom Printed Panel](https://www.jacques.com.au/product/vsl-341w-custom-printed-panel/) - Custom printed panel intercom. DOWNLOADS Download The Customisation Experience Brochure (PDF) Download VSL_341W+ Specification (PDF)
- [Rainhood (size 4) (SRH-2) with Customisation](https://www.jacques.com.au/product/srh-2-customisation/) - Customised stainless steel rainhood for 4 series intercoms DOWNLOADS Download The Customisation Experience Brochure (PDF) Download SRH-2 Specification (PDF)
- [Backbox (size 4) with custom text (SWE-1)](https://www.jacques.com.au/product/swe-1-welcome-text/) - Surface mount backbox with customised text for 4 series intercom panel sizes (VDL/VES/VMI/VLS-x4x). DOWNLOADS Download The Customisation Experience Brochure (PDF) Download SWE-1 Specification (PDF) Download SWE-1 Installation (PDF)
- [Audio Recording Units](https://www.jacques.com.au/product/recording/) - VoIP network audio recorder with tamper-proof audio file format Passive recording via port mirroring to a range of SIP and H.323 based PaBXs and SIP trunks SIP session; H.323, Unicast/Multicast RTP Stream via SPAN Port Active SIP recording DOWNLOADS Download Recording Specification (PDF) VIDEO Call Recording feature from Jacques Technologies on Vimeo.
- [Integration with C-CURE](https://www.jacques.com.au/product/hli-c-cure/) - The Jacques to C-Cure High Level Interface (HLI) by Cruatech allows the Jacques Integrated Communication System (650 series) to send events to the C-Cure 9000 Security Management System. The integration allows for call status monitoring and call command from any Jacques intercom devices, including event relays such as doors, parking gates, and cameras linked within the C-Cure Security Management system. Security operators can effectively respond and manage any incoming intercom calls and other Intercom events directly from the C-Cure graphical user interface (GUI) providing both a streamlined workflow and circumstantial awareness DOWNLOADS Download Jacques to C-Cure 9000 HLI Datasheet (PDF)
- [Integration with Geutebruck](https://www.jacques.com.au/product/hli-geutebruck/) - The Jacques - Geutebruck High Level Interface (HLI) allows Jacques Integrated Communication System to integrate to Geutebruck G-Link Server. DOWNLOADS Download Jacques to Geutebruck HLI Datasheet (PDF)
- [PC Master Station (PCC-4650x)](https://www.jacques.com.au/product/pcc-4650x/) - 4th generation IP Master Station for complete call and PA functionality (Desktop or Touchscreen options available) DOWNLOADS Audio Intercom Brochure with Specifications (PDF)
- [IP Master Console Unit (IMC-4000)](https://www.jacques.com.au/product/imc-4000/) - IP Master Station Console for use as a proxy to Jacques PC Master Station GUI. Crystal clear audio, always.
- [Universal Audio Interface/PA Zone Controller (UAI-4000)](https://www.jacques.com.au/product/uai-4000/) - Jacques UAI-4000 — GEN4 IP universal audio interface & PA zone controller. PoE-powered, built-in MEMS mic, relay output & flexible mounting options.
- [Intercom (in a) Box Module (JIB-4000)](https://www.jacques.com.au/product/jib-4000/) - IP boxed intercom module for 4th generation series products DOWNLOADS JSD-0228 JIB-4000 Spec (PDF)
- [Intercom Expansion Module - Relays & Outputs (JEX-4001)](https://www.jacques.com.au/product/jex-4001/) - Jacques Expansion Module for 4th generation intercoms Allows for add-on features such as strobe light, induction loop amplifier
- [IP Audio Intercom Terminal Anti Ligature (VSL-451x)](https://www.jacques.com.au/product/vsl-451x/) - 4th generation IP audio intercom terminal with anti-ligature speaker design. 1 button intercom, piezo and self-test button options available. DOWNLOADS Download Audio Intercom System Brochure (PDF)
- [IP Audio Intercom Range - Size 5 (VSL-454x)](https://www.jacques.com.au/product/vsl-454x/) - 4th generation IP audio intercom terminal with music streaming Powered via IEEE 802.3af PoE Edge processing for intelligent data transmission Bi-directional audio transmission with echo cancellation capabilities Four call buttons DOWNLOADS Download Audio Intercom System Brochure (PDF)
- [Public Safety Bollard (BOL-64x)](https://www.jacques.com.au/product/bol-64x/) - Bollard for mounting 4 series intercom range DOWNLOADS Download BOL-64R Specification (PDF)
- [Integration with Vivi](https://www.jacques.com.au/product/vivi-integration/) - The integration allows a Jacques system trigger (such as a lockdown) to display Vivi graphics (lockdown screens) and the alarm is heard across the public address system. DOWNLOADS Download Vivi Integration Spec (PDF) Download Vivi Integration User Guide (PDF) Download JAS User guide (PDF) VIDEO Learn about our integration to Vivi in this short video
- [IP Smart Surface Speaker (SSS-4100)](https://www.jacques.com.au/product/sss-4100/) - IP Smart Surface Speaker DOWNLOADS JSD-0215 (SSS-4100 Spec) PDF
- [Tunnel Loudspeaker (Harman PB-400-DN)](https://www.jacques.com.au/product/harman-pb-400-dn/) - [vc_row][vc_column][vc_column_text] HARMAN ABF-260 Tunnel horn Superior speech intelligibility Minimum number of sourdes due to long throw High Directivity High Power Low Distortion Large front-to-back ratio Superior sound quality when compared to conventional folded horns, the ABF has a useful frequency response up to 12 kHz Reduced installation and maintenance costs compared to conventional folded horns
- [V8 Software Suite](https://www.jacques.com.au/product/v8-software-suite/) - New generation software - improvements to security, user experience, responsiveness, and simplified configuration of features across a suite of applications.
- [School Gold Virtual Controller Package](https://www.jacques.com.au/product/school-gold-virtual/) - Virtual machine. Includes 100 endpoint licenses 100, and a large controller Explore inclusions in the School System brochure. DOWNLOADS School System Brochure (PDF)
- [School Silver Virtual Controller Package](https://www.jacques.com.au/product/school-silver-virtual/) - Includes 25 endpoint licenses, medium sized controller Virtual machine. Explore inclusions in the School System brochure. DOWNLOADS School System Brochure (PDF)
- [IP Audio Intercom Anti-Ligature (VSL-354Q+)](https://www.jacques.com.au/product/ip-audio-intercom-anti-ligature-vsl-354q/) - IP audio intercom terminal with anti-ligature speaker design. 4 button intercom with background music streaming DOWNLOADS Download VSL-354Q+ Spec (PDF)
- [School Platinum Virtual Controler Package](https://www.jacques.com.au/product/school-platinum-virtual/) - Virtual machine. Includes 100 endpoint licenses 100, and a large controller Explore inclusions in the School System brochure. DOWNLOADS School System Brochure (PDF)
- [School Platinum Headend Controller Package](https://www.jacques.com.au/product/school-platinum/) - Includes 100 endpoint licenses 100, and a large controller JAS software, MNS software application, SIP software Explore inclusions in the School System brochure. DOWNLOADS School System Brochure (PDF)
- [IP Audio Help Point Unit Range (HPU-4Dxx)](https://www.jacques.com.au/product/ip-help-point-unit-hpu-4dxx/) - 4th generation IP Help Point Unit DOWNLOADS Download Help Point Units Brochure (PDF) Download HPU-6E2-i+ Installation (PDF)
- [IP Audio Intercom Terminal Range (VSL-471x)](https://www.jacques.com.au/product/ip-audio-intercom-terminal-vsl-471x/) - 4th generation IP audio intercom terminal, slimline design Powered via IEEE 802.3af PoE Edge processing for intelligent data transmission Bi-directional audio transmission with echo cancellation capabilities Single call button DOWNLOADS Download Audio Intercom System Brochure (PDF)
- [IP Video Help Point Unit Range (VHP-4Dxx) - PRE-RELEASE](https://www.jacques.com.au/product/ip-video-help-point-unit-vhp-4dxx/) - 4th generation IP Video Help Point Unit DOWNLOADS Download Help Point Units Brochure (PDF) Download HPU-6E2-i+ Installation (PDF)
- [IP Audio Intercom Terminal (VSL-45x0)](https://www.jacques.com.au/product/ip-audio-intercom-terminal-vsl-45x0/) - IP intercom terminal. 4th Generation. 5 series panel size. Choose number of buttons to suit your project requirements. Robust & vandal resistant always.
- [Cell Service Unit (CSU-4L) Enclosure](https://www.jacques.com.au/product/csu-4l/) - Cell service unit for Jacques HSL-33x+ series intercom panels. DOWNLOADS Download CSU-4L Specification (PDF)
- [Integration with Indigovision](https://www.jacques.com.au/product/hli-indigovision/) - The Jacques - IndigoVision High Level Interface (HLI) allows Jacques 650-series IP Communication System to send call information to the Indigovision Control Centre. Associate day/night PTZ or fixed camera from Indigovision client with a Jacques intercom terminal. Perform camera switching and preset operations upon activation of call from intercom. Record the video of the associated camera from indigovision and the audio of from Jacques intercom terminal once call is established. DOWNLOADS Download Jacques to Indigovision HLI Datasheet (PDF)
- [Integration with PELCO](https://www.jacques.com.au/product/hli-pelco/) - The Jacques - Pelco High Level Interface (HLI) allows the Jacques Integrated Communication system to integrate to Pelco VideoXpert Enterprise Video Management System. DOWNLOADS Download Jacques to Pelco HLI Datasheet (PDF)
- [IP Intercom Terminal (VSL-451QS) with red infilled text](https://www.jacques.com.au/product/vsl-451qs-infilled-text/) - IP intercom terminal, 1 STB (self-testing) button with infill ink. DOWNLOADS JSD-0267 VSL-451QS Infill Paint Spec (PDF)
- [Mass Notification System (MNS) Software](https://www.jacques.com.au/product/mns/) - Mass Notification Software (MNS) facilitates the distribution of written notifications via SMS, desktop alert app & email to get the word out when needed
- [System Controller Virtual (JSC-VM)](https://www.jacques.com.au/product/virtual/) - Virtual enviornment system controller which includes JCCP software.
- [System Controller Virtual with Audio Threshold Monitoring (JSC-VM-ATM)](https://www.jacques.com.au/product/jsc-vm-atm/) - Jacques’ IP communications system software is made available to run in virtual environments on hosts supplied by the client. Offering full system functionality to the user, with increased flexibility and usability, virtual controllers can be integrated into essentially any existing networks and infrastructure. DOWNLOADS Download Jacques Virtual Controller Specification (PDF)
- [System Controller Large (JSC-5L)](https://www.jacques.com.au/product/jsc-5l/) - Large system controller, over 80 endpoints, includes JCCP software DOWNLOADS Download JSC-5L Specification (PDF) VIDEO Learn about JSC-5L Controller by watching this video
- [Controller Audio Echo Cancellation (JSC-5L-AEC)](https://www.jacques.com.au/product/jsc-5l-aec/) - Large controller with Acoustic Echo Cancellation (AEC), over 80 endpoints, includes JCCP and AEC software DOWNLOADS Download JSC-5L-AEC Specification (PDF)
- [Controller Threshold Monitoring (JSC-5L-ATM)](https://www.jacques.com.au/product/jsc-5l-atm/) - Large IP controller, over 80 endpoints, with audio threshold monitoring. Includes JCCP software. DOWNLOADS Download JSC-5L-ATM Specification (PDF)
- [HELP POINT UNIT (HPU-5E2x+)](https://www.jacques.com.au/product/hpu-5e2x/) - IP Help Point, highly visible 1 & 2 button options. Orange and blue colours available. DOWNLOADS Download Help Point Units Brochure (PDF) Download HPU-5E2x+ Specification (PDF) Download HPU-5E2x+ Installation (PDF)
- [HELP POINT UNIT with induction loop amplifier HPU-6E2-i+](https://www.jacques.com.au/product/hpu-6e2-i-2/) - IP Help Point Unit with induction loop amplifier for hearing impaired. DOWNLOADS Download Help Point Units Brochure (PDF) Download HPU-6E2-i+ Spec Sheet (PDF) Download HPU-6E2-i+ Installation (PDF)
- [MWM-7C1/P](https://www.jacques.com.au/product/mwm-7c1-p/) - Microphone wall module, plastic DOWNLOADS Download MWM-7C1/P Specification (PDF) Download MWM-7C1/P Installation (PDF) Download MWM-7C1/P Wiring (PDF)
- [AUDIO INTERCOM VSL-341W+](https://www.jacques.com.au/product/vsl-341w/) - IP intercom terminal, 1 button, weather resistant DOWNLOADS Download VSL-341W+ Specification (PDF)
- [VSL-361QW+](https://www.jacques.com.au/product/vsl-361qw/) - IP cell intercom terminal, 1 button, anti-ligature, water resistant. Standard PoE powered (IEEE 802.3af) Two configurable relays that can control lights, gate/door access etc. Tamper detection and attempted device removal notification Automated testing of speaker and microphone Single call button Microphone aperture deters insect nesting and water beads Anti-ligature speaker design to prevent self harm in security environments Water and vandal resistant DOWNLOADS Download VSL-361QW+ Specification (PDF) Download VSL-361QW+ Installation (PDF) Download VSL-361+ Installation using PWB-4 (PDF)
- [VSL-371QS+](https://www.jacques.com.au/product/vsl-371qs/) - IP intercom terminal, narrow, 1 self-test button, anti-ligature DOWNLOADS Download VSL-371QS+ Specification (PDF) Download VSL-371QS+ Installation (PDF)
- [FWE-17](https://www.jacques.com.au/product/fwe-17/) - Flush mount backbox for cleanroom intercom DOWNLOADS Download FWE-17 Specification (PDF) Download FWE-17 Installation (PDF)
- [FWE-14](https://www.jacques.com.au/product/fwe-14/) - Flush mount backbox for 5 series intercom DOWNLOADS Download FWE-14 Specification (PDF)
- [FWE-1](https://www.jacques.com.au/product/fwe-1/) - Flush mount backbox for 4 series intercom DOWNLOADS Download FWE-1 Specification (PDF) Download FWE-1 Installation (PDF)
- [HSL-331QS+](https://www.jacques.com.au/product/hsl-331qs/) - IP horizontal intercom terminal, 1 self-test button, anti-ligature DOWNLOADS Download HSL-331QS+ Spec Sheet (PDF)
- [VSL-371W+](https://www.jacques.com.au/product/vsl-371w/) - IP intercom terminal, slim, 1 button, weather resistant DOWNLOADS Download VSL-371W+ Specification (PDF) Download VSL-371W+ Installation (PDF)
- [SWE-17](https://www.jacques.com.au/product/swe-17/) - Surface mount backbox, anti-ligature design for 5 series intercom DOWNLOADS Download SWE-17 Specification (PDF)
- [School Silver](https://www.jacques.com.au/product/school-silver/) - Includes 25 endpoint licenses, medium sized controller Explore inclusions in the School System brochure. DOWNLOADS School System Brochure (PDF)