Designed with scalability, function and security in mind, the Jacques IP audio communication system can adapt to almost any sized application where audio intercom and/or public address is required. Experts within the security intercom and communications market, Jacques’ audio communication system will withstand the harshest environments while providing quality audio communication.

Functioning on true IP technology, Jacques audio communication system fully integrates to numerous third party systems including CCTV, building & security management, digital telephony and access control systems. See how our IP audio intercom system, together with our integration capabilities, can provide a robust, high traffic communications system suitable for your industry application.

Help Point Units

HELP POINT UNITS SYSTEM

Jacques range of Help Point Units (HPUs) are user-friendly, reliable, robust IP call points, specifically designed for environments where public safety is important. HPU’s offer simple calling should help or assistance be required. Available with emergency or dual emergency and information buttons, the units are ideally suited to public safety applications where assistance may be required in addition to emergency calling. On board configurable relays can be utilised to control lighting, duress alarms, CCTV or gate controls common within public safety and transport environments.

IP AUDIO INTERCOM SYSTEM DIAGRAM

audio intercom system diagram

NEED AN AUDIO INTERCOM SYSTEM?

Let our helpful sales team assist in matching your project requirements to the features of our IP communication systems.

FEATURES

Jacques Specialised Slave Intercom Features Icon

COVERT MONITORING

Covert Monitoring was specifically developed for the prison and corrective services environment. Changes to the prisoner cell environment have significantly increased the level of background noise within a cell, making it difficult in some cases to covertly monitor conversations in prisoner cells. Audio (music, TV audio etc) is streamed from the IP Communication System into the prison cell at approximately 74dBA. The acoustic echo cancellation (AEC) software is able to sample the audio as it is streamed. When the covert monitor is activated, the sampled audio is significantly reduced (by up to 30dB), leaving mainly the cell voice conversation for easy operator monitoring.

Jacques Reporting Icon

TESTING & DIAGNOSTICS

The system continually performs diagnostic testing to ensure endpoint reliability ultimately promoting system dependability. As standard, all intercom terminals are polled every 2-3 seconds to perform integrity, tamper and diagnostic tests for any faults or acts of vandalism. Should any faults occur, they are immediately reported as alarms in the system and include time, date and location stamping.

Jacques Music Source Icon

MUSIC DISTRIBUTION

Specialised intercom terminals can receive multiple channels of streamed audio/music with channel selection and volume control for in-house audio distribution/entertainment.

Weather Proof Icon

FOR HARSH ENVIRONMENTS

Weather protected, robust and vandal resistant intercom terminals made to withstand high volume usage and harsh environments

I O Module Icon

RELAY MODULES

Configurable relay modules exist on intercom terminals to activate external equipment – control doors, boom gates, lights or signal CCTV camera presets.

Jacques Recording Icon

CALL RECORDING

Jacques’ system facilitates the capture of audio from any and all intercom call/s in the system. The system provides multiple simultaneous analogue or digital channel outputs for digital voice logging with time date stamping.

Jacques Configurable Intercom System Icon

REMOTE MODE

If an intercom master station is placed into remote-mode all active calls are forwarded to its parent master station in the intercom hierarchy. Remove-mode is a “night-switch” that allows the operator to transfer call handling to a central control location after hours or when the station is unattended.

Jacques Simultaneous Calls Icon

Multiple Simultaneous Conversations

IP Communications System architecture promotes multiple calls between master and intercom endpoints simultaneously (dependent only on the number of master stations on the network).

Jacques Secure Facilities emblem

PRISONS

In-cell intercom terminals provide high definition, quality audio calling to and from central control rooms. Terminals provide necessary duplex audio communication, audio monitoring (including covert), public address, alarm, unit self-testing and reporting functions. In-cell intercom terminals are available in a variety of configurations and can include cell entertainment options (multiple channels of in-house audio distribution, channel and volume control of securely isolated televisions and TV connection ports).

IP AUDIO INTERCOM SYSTEM PRODUCTS

PC MASTER STATION
PCC-650MX | 51669, PCC-650MXTS | 51720
PCC-650WIN | 51791, PCC-650WTS | 51857 

  • Complete intercom call handling functions
    • Call queue display
    • Call notification display
    • Call originate
    • Call answer/end/hold/forward
    • Group calling
    • Call monitoring
    • Central control location for duress/concierge calls
  • Complete public address functionality
    • Make live and pre-recorded announcements
    • Broadcast tones, bells & alarms
    • Visual display of PA zones (unlimited number of zones depending on controller)
    • Selection and playback of recorded announcements
  • View video from entrance station camera
  • View CCTV footage from 3rd party camera
  • Diagnostics and reporting
    • Alarm notifications including device state
  • Send text message notifications to Jacques Video Monitor Stations
  • Touchscreen compatible interface
  • Map, grid and database views
  • Upload multiple site maps to suit application/site
  • Customisable layout/functions to suit application requirements
Jacques PC Master NCV

NON-CONTACT VISITS SYSTEM

Jacques Non-Contact Visits System (NCV) allows prison visitors to communicate with individual inmates with no physical contact. Separated by a glass or perspex barrier, visitors and inmates are able to communicate using a pair of intercom terminals (hands-free or handset options available) on either side, without physical contact.

IP MASTER INTERCOM STATION
IPM-350 | 51324, IPM-350H | 51355,
IPM-350G | 51456, IPM-350GH | 51486

  • Network communications are based around TCP/IP protocol suite
  • Static or dynamic IP address assignment. Dynamic Host Configuration Protocol (DHCP) is supported
  • Support for powered Ethernet (Jacques PoE). Power, data and voice communications require single CAT-5 cable
  • Backlit display for reliable viewing in dark conditions
  • Make & receive intercom calls
  • Make live & prerecorded PA announcements
  • Trigger intercom relays
  • Balanced audio output of mixed speaker/microphone audio for call recording

IP MASTER INTERCOM STATION
IPM-360 | 51516, IPM-360H | 51533,
IPM-360G | 51534, IPM-360GH | 51535

  • Network communications are based around TCP/IP protocol suite
  • Static or dynamic IP address assignment. Dynamic Host Configuration Protocol (DHCP) is supported
  • IEEE 802.3af PoE support
  • Backlit display for reliable viewing in dark conditions
  • Make & receive intercom calls
  • Make live & prerecorded PA announcements
  • Trigger intercom relays
  • Balanced audio output of mixed speaker/microphone audio for call recording
  • Options for gooseneck, handset and headset
Jacques VSL341W

INTERCOM TERMINAL
VSL-341W+ | 51656

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Marine grade 316 stainless steel face plate
  • Microphone aperture deters insect nesting and water beads
  • Water and vandal resistant

IP MASTER STATIONS

Jacques IPM master intercom stations are IP based, desk mounted devices, that allow users to make and receive intercom calls, make live and pre-recorded PA announcements and trigger intercom relays. Learn more by watching this video.

Jacques VSL350

INTERCOM TERMINAL
VSL-350+ | 51698

  • IP audio intercom / IP PA terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • No call button, ideally suited for non-contact visits systems, ticket window booths or IP PA applications
  • Water and vandal resistant
Jacques VSL351

INTERCOM TERMINAL
VSL-351+ | 51612

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Single call button
  • Water and vandal resistant
Jacques VSL351W

INTERCOM TERMINAL
VSL-351W+ | 51680

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Marine grade 316 stainless steel face plate
  • Microphone aperture deters insect nesting and water beads
  • Single call button
  • Water and vandal resistant

IP AUDIO INTERCOM RANGE

 Jacques vandal resistant IP audio intercom terminals have been designed and engineered to withstand the harshest of environments. We have a wide range of intercoms suitable for a variety of situations watch this introduction video to learn more.

Jacques VSL351Q

INTERCOM TERMINAL
VSL-351Q+ | 51607

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Single call button
  • Anti-ligature speaker design to prevent self harm in security environments
  • Water and vandal resistant
Jacques VSL351QS

INTERCOM TERMINAL
VSL-351QS+ | 51703

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Single call button
  • Automated self testing button allows for the testing of the push button mechanism, acoustics & data comms remotely
  • Anti-ligature speaker hole design to prevent self harm in security environments
  • Results of all diagnostics are logged & recorded
  • Water and vandal resistant
Jacques VSL352

INTERCOM TERMINAL
VSL-352+ | 51700

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Microphone aperture deters insect nesting and water beads
  • Two call buttons, configurable to place calls to different locations
  • Water and vandal resistant
Jacques VSL354

INTERCOM TERMINAL
VSL-354+ | 51613

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • 4 buttons – Call, Auxiliary Channel (change radio station), Volume up, Volume down
  • Marine grade 316 stainless steel face plate
  • Microphone aperture deters insect nesting & water beads
  • 4 mounting holes
  • Water and vandal resistant
Jacques VSL361W

INTERCOM TERMINAL
VSL-361W+ | 51676

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Single call button
  • Marine grade 316 stainless steel face plate
  • Microphone aperture deters insect nesting & water beads
  • 6 mounting holes
  • Water and vandal resistant
Jacques VSL371W

INTERCOM TERMINAL
VSL-371W+ | 51672

  • IP audio intercom terminal, narrow design suitable for mounting in gate posts & doorways
  • Standard PoE powered (IEEE 802.3af)
  • Two configurable relays that can control lights, gate/door access etc.
  • Tamper detection and attempted device removal notification
  • Automated testing of speaker and microphone
  • Single call button
  • Marine grade 316 stainless steel face plate
  • Microphone aperture deters insect nesting & water beads
  • Water and vandal resistant
VSL-74K

INTERCOM TERMINAL
VSL-74K | 51459

  • IP audio intercom terminal
  • Standard PoE powered (IEEE 802.3af)
  • Marine grade 316 type stainless steel face plate
  • Two configurable dry contact relays (control lights, gate/door access)
  • Water bead and insect nest deterring microphone aperture
  • Vandal resistant stainless steel front panel with call instruction etching
Jacques IP Clean Room Intercom

CLEAN ROOM INTERCOM TERMINAL
VSA-76K | 51738

  • IP audio intercom terminal
  • Anti-bacterial and chemical resistant front surface for easy cleaning
  • Robust stainless steel front plate to withstand strict cleaning and maintenance conditions
  • Powered from the IP network cable using Power over Ethernet (PoE)
  • Two configurable relay output contacts for control of external equipment
  • Attractive slimline design
  • 3.5″ LCD screen
  • Call an unlimited number of master/monitor stations
Jacques Commercial emblem

FIRE STAIRS

In a situation of a person becoming trapped in the fire stairs, during or after business hours, the single button intercom terminal located at each floor’s fire door allows contact with the security office or the call could be transferred to an external phone line in which to request access to the floor. The communications system then allows the building’s security staff to open any fire door by activating the relay associated with that intercom terminal/building floor.

ACCESSORIES

Jacques in a box JIB

BOXED INTERCOM
JIB-3B1 | 51460

  • Hardware for creating a customised intercom panel
  • Speaker input, microphone output
  • Power via either Ethernet (JPoE) or separate input connector
Jacques Universal Audio Interface UAI

UNIVERSAL AUDIO INTERFACE
UAI-3B1 | 51196, UAI-3E1 | 61195

  • Interface between Jacques IP Communication System and analogue audio device
  • 650 and 550 system interface (hybrid intercom system)
Jacques SMI console package

SMI CONSOLE PACKAGE
51692

SMI Interface Console

  • Audio communications console with push-to-talk functionality Tactile mechanical stainless steel buttons Gooseneck microphone, volume control & Push-to-talk button

Speaker Mic Interface

  • Provides the connection of a speaker, microphone and handset to any PC to achieve master station functionality
  • Balanced microphone input with built in phantom power feed
  • Control inputs for push-to-talk, volume control & other functions
  • Automatic Gain Control (AGC)
  • Balanced audio output for recording conversations
  • Configurable NC/NO relay output

PANEL MICROPHONE
MWM-7C1 | 51158, MWM-7C1/P | 51157

  • Surface mounted microphone with balanced, line level output
  • Used for recording audio, covert monitoring, audio input for CCTV cameras Two options available: stainless panel with activate button or Clipsal wall plate.
  • LED indicator for activity feedback
FWE 1

FLUSH MOUNT BACKBOX
FWE-1 | 60701

  • Suitable For VSL/VDL/VMI/VES-x4x series
  • Dimensions (WxHxD) 110 mm x 270 mm x 80 mm
  • Weight 1 kg
  • Zincanneal steel, zinc plated & passivated
  • Indoor use only
  • Intercom Mounting Holes 10 x M4 threaded holes
  • Intercom Fixings 10 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry 2 x 25 mm Ø holes centred top and bottom
FWE 14

FLUSH MOUNT BACKBOX
FWE-14 | 51274

  • Suitable For VSL-x5x series
  • Dimensions (WxHxD) 98 mm x 142 mm x 57 mm
  • Weight 0.5 kg
  • Zincanneal steel, zinc plated & passivated
  • Indoor use only
  • Intercom Mounting Holes 4 x M4 threaded holes
  • Intercom Fixings 4 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry 5 x 28 mm Ø holes centred, top, bottom, left & rear
Jacques FWE 17 back box

FLUSH MOUNT BACKBOX
FWE-17 | 51781

  • Suitable for VSA-76K (Clean Room Intercom)
  • Dimensions (WxHxD) 127 mm x 325 mm x 65 mm
  • Weight 1.54 kg
  • Zinc plated steel
  • Indoor use
  • Intercom mounting holes 2 x each top, bottom and side edges + 6 rear fixings as appropriate to wall stud work or masonry
  • Intercom fixings 6 x rare Earth cup magnets
  • Cable Entry by press out blanks, 1 each top and bottom + 3 rear
SWE 1

SURFACE MOUNT BACKBOX
SWE-1 | 60709

  • Suitable or VSL/VDL/VMI/VES-x4x series
  • Dimensions (WxHxD) 110 mm x 290 mm x 80 mm
  • Weight 1.3 kg
  • Zincanneal steel, powder coated, APO ripple grey
  • Indoor use only
  • Intercom Mounting Holes 6 x M4 threaded holes
  • Intercom Fixings 6 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry drill or cut out upon installation
SWE 4SS

SURFACE MOUNT BACKBOX
SWE-4SS | 60714

  • Suitable For VSL-x5x series
  • Dimensions (WxHxD) 125 mm x 180 mm x 60 mm
  • Weight 0.9 kg
  • 316 stainless steel, Linish finish
  • Indoor & outdoor use
  • Intercom Mounting Holes 4 x M4 threaded holes
  • Intercom Fixings 4 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry 1 x 25 mm Ø hole center of rear

THIRD PARTY PRODUCTS

Jacques third party products are rigorously tested to ensure ultimate quality and seamless integration into Jacques’ IP communication system. We offer a wide range of market-leading third party devices to suite our customers’ various needs, all of which work in perfect harmony with Jacques’ cutting edge IP products.

SWE 6

SURFACE MOUNT BACKBOX
SWE-6 | 60712

  • Suitable for VSL-x5x series
  • Dimensions (WxHxD) 125 mm x 180 mm x 60 mm
  • Weight 0.9 kg
  • Zincanneal steel, powder coated, APO ripple grey
  • Indoor and outdoor use
  • Intercom Mounting Holes 4 x M4 threaded holes
  • Cable Entry 1 x 25 mm Ø hole centre of rear
Jacques SWE 9SS backbox

SURFACE MOUNT BACKBOX
SWE-9SS | 60708

  • Suitable for VDL/VES /VMI/VSL-x4x series
  • Dimensions (WxHxD) 130 mm x 290 mm x 79 mm
  • Weight 1.2 kg
  • 316 stainless steel, Linish
  • Indoor & outdoor use
  • Intercom Mounting Holes 10 x M4 threaded holes
  • Intercom Fixings 10 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry 3 x 25 mm Ø hole top, center back and bottom
SWE backbox

SURFACE MOUNT BACKBOX
SWE-15SS | 60720

  • Suitable for VSL-x6x series
  • Dimensions (WxHxD) 125 mm x 180 mm x 60 mm
  • Weight 0.8 kg
  • 316 stainless steel, Linish
  • Indoor & outdoor use
  • Intercom Mounting Holes 6 x M4 threaded holes
  • Intercom Fixings 6 x M4 security torx screws (included with purchase of backbox)
  • Cable Entry 3 x 25 mm Ø hole top, center back and bottom
Jacques PWB-3 Mounting Bracket

PLASTERBOARD MOUNT KIT
PWB-3 | 51782

  • Suitable for VSA-76K (Clean Room Intercom)
  • Dimensions (WxHxD) 143 mm x 332 mm x 30 mm
  • Weight 0.28 kg
  • Zinc plated steel
  • Indoor use
  • Intercom Mounting Holes 6 x M3 clamping screw holes
  • Intercom Fixings press/friction fit
  • Cable entry is open to the exposed rear of the intercom
over 2 wire cable extenders

IP ETHERNET EXTENDER MODULE
JCE-225 | 51872, JCE-260 | 51873

  • Suitable as an IP ethernet cable extender
  • Dimensions (WxHxD) 102 mm x 43 mm x 40 mm
  • Weight 0.120 kg
  • Extruded aluminium
  • Indoor use
  • Can be sold individually
PoEC 1

PoEC-1
51704

  • Provides low power to Jacques devices via PoE
  • Dimensions (WxHxD) 54 mm x 35 mm x 120 mm
  • Weight 0.1 kg
  • JPoE and data through RJ45
Jacques rainhood

RAINHOOD
SRH-1 | 50213

  • Suitable for VSL-x5xW+ series
  • Dimensions (WxHxD) 156 mm x 201 mm x 135 mm
  • Weight 1.3 kg
  • 316 stainless steel, Linish
Rainhood

RAINHOOD
SRH-2 | 51190

  • Suitable for VES-741/VSL-x4xW+ series
  • Dimensions (WxHxD) 138 mm x 296 mm x 135 mm
  • Weight 1.7 kg
  • 316 stainless steel, Linish
Jacques rainhood

RAINHOOD
SRH-4 | 51053

  • Suitable for VSL-371W+ series
  • Dimensions (WxHxD) 82 mm x 265 mm x 90 mm
  • Weight 0.9 kg
  • 316 stainless steel, Linish

BROCHURES

Jacques Audio Intercom System Brochure

IP AUDIO INTERCOM SYSTEM BROCHURE

Jacques Accessories Brochure

ACCESSORIES BROCHURE

Jacques Corporate Brochure

CORPORATE BROCHURE

Product Catalogue cover

PRODUCT CATALOGUE