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Transport - Products


Jacques innovative IP audio and video intercom and public address systems offer flexible and comprehensive solutions suitable for bus, train, road, tunnel, airport, and maritime applications that ultimately ensure commuters safety while using transport services. As part of a complete security solution, featuring integration to CCTV and access control, Jacques communication endpoints ensure communication to one, many or the masses. Designed to withstand the harshest environments, our vandal and weather resistant intercoms are built to last.

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transport system diagram


Utilising IP technology, transport system devices are connected directly to any ethernet port; ensuring scalability and flexibility. The IP technology backbone ensures small, large or multi-site systems can be created now or as your transport network grows and requirements change.

Integration to security systems such as campus CCTV, access control or building management systems ensures a complete security solution that promotes safety. Virtualised and high availability server options ensure system uptime is maintained.



Transport networks depend on system reliability. Jacques system featuring redundant and distributor server frameworks that limit single points of failure, ensure system robustness and reliability for security-driven communication.


Jacques can record all intercom call(s) audio. The system provides multiple digital channel outputs for digital voice logging with time & date stamping.


Ability for across city transport network to be controlled from a central management centre. Sites and stations can be linked via Wide Area Network (WAN)


Configurable relay modules exist on intercom endpoints that can be configured to activate external equipment based on an event.


Advanced PA system enables simple notification to passengers regarding safety warnings, delays or emergency broadcasts within multiple zones. The system allows broadcasting of live  or time scheduled announcements to one, many or all zones providing complete flexibility to the user.



Tunnels must provide those travelling through with clear and audible communication in case of an emergency. The Jacques/Harmen tunnel communication solution offers and environmental-specific  public address and help point unit system that provides safety through communication. Our proven solution provides safe and clear communication between the central tunnel control room and persons in the tunnel in case of emergency situations with both running and stationary traffic.

Learn more. Download Tunnel Brochure


Jacques communication solution for the maritime industry protects vessels and people by providing integrated IP intercom terminals, public address and access control which can all be monitored from one central or remote location. If an incident arises, security can visually monitor the area through integrated third party CCTV cameras and provide emergency warning and evacuation information to those affected through the public address system. Jacques vandal and weather resistant intercoms can be positioned on docks, near loading bays or within cranes, ensuring port personnel have communication access to central control at all times.


A bus or rail network PA system enables simple notification to passengers regarding safety warnings, delays or emergency broadcasts within multiple zones, pre-recorded messaging, scheduled release of messages, background music and distribution of information. Either, broadcasting announcements to all stations simultaneously or announcing specific messages to nominated stations (zones) are guaranteed to be clear and consistent at each station regardless of the distance or location. Help Points can be positioned at each station and on train carriages, allowing for passengers to make emergency calls or listen to passenger information.


Keep moving is with a Jacques transport solution, featuring Emergency Help Point Units (HPU). They feature highly visible, vandal and water resistant enclosures, with one-touch operation and hands free communication and can be positioned roadside for access to assistance.

Bollard intercoms positioned at tolling booths with integration to CCTV and access control systems, give drivers the ability to contact assistance if required. Security personnel are able to verbally address drivers, view the situation via CCTV and allow through access from a central control location, reducing disruption to traffic flow.


In an airport application, a Jacques communication solution provides communications via  help points, lift intercom terminals, and public address. Passenger and staff safety is also increased through full integration of access control, building and security management, CCTV and ticketing machines. Passengers seeking flight assistance or even emergency call assistance can access help points positioned throughout airport terminals and car parks.


Intercoms and help point units are designed to provide assistance at the touch of a button. This means assistance should be made available to all – including users that require accessibility.

The solution features:

  • Audible beep to provide guidance
  • Induction loop amplification to be used with a T-switch
  • Braille embossing on front panel
  • Emergency assistance at the touch of a button

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Critical in providing communication systems as part of a total security solution is the ability of our IP Communication Systems to integrate with a large number of third party systems. Integration via High Level Interface (HLI) is available to building and security management systems, CCTV, access control and digital telephony systems.


Building your Transport communication solution is easy.
Follow our 6 step process to select the products required for your project


Air Services Australia, various sites

Brisbane Busways

Broome Port Authority

BRT Sunway Bus Rapid Transit, (MY)

Butler Train Station

Canberra Airport

Christchurch Airport

CSIRO Investigator Research Vessel

Darwin Airport

Darwin Port

Flinders Port

Freemantle Ports

Gladstone Ports

Gold Coast Airport

Goodwill Bridge

Hamilton Railway Station

Hillside Rail

Hobart Airport

Johor Bahru Port Authority (MY)

Kuala Lumpur International Airport (MY)

Kuala Lumpur Monorail (MY)

Kurilpa Bridge

Mackay Port

Melbourne Airport

New South Wales Rail

North Quay Rail Terminal

Northport (MY)

ORICA Port Headland

Parramatta Tunnel

Perth Airport Car Park

Perth Rail

Port of Melbourne

Port of Portland

Prasaran Subang Depot (MY)

QAL Wharf

Queen St Busway

Sydney Trains

T1 Sydney Airport

Tasmania Ports

Tasmania Rail Yard

Toowong Bus Depot

Webb Dock

Wellington Airport Tunnel (NZ)

Wollongong Railway Station

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