In the healthcare sector, dependable communication is critical. The ability to communicate effectively among staff, patients, and various departments is crucial for fostering a safe environment conducive to recovery, work, and familial visits. Jacques’ communication system featuring intercom, help point units & public address for hospitals, aged care facilities, and laboratories, features multiple fit-for-purpose communication devices & unrivalled integration to building, security & CCTV systems for an integrated, efficient approach to security & communication.

Communication across an entire hospital or care precinct. With the ability to offer advanced configuration and USE-CASE CALL ROUTING, the system can include calling between carpark help point units and security control, in-theatre cleanroom intercom calling to outside theatres and ward entrance video calling with access control to nurses’ stations within the one system.

THEATRE COMMUNICATION

Operating theatre staffs require access to communication, in often, time critical situations. The Jacques Clean Room Intercom features a completely smooth front panel with an antimicrobial membrane which inhibits the growth of bacteria while allowing for easy cleaning. The terminal has been purposefully engineered to provide simplified, hands free calling from within these clean environments ensuring doctors and nurses can contact additional health professionals if and when required.

CCTV CAMERA STREAMS

Configured third party IP CCTV camera streams can be selected & viewed on demand and in real time via the video monitor station (VMS) or PC master station ensuring you know who is calling at building or ward entrances, and who you are potentially letting into the ward or building.

NEVER DOWN

System redundancy ensures continual, uncompromised communication. Our redundancy solution dramatically reduces the risk of system failure, specifically for communication critical environments such as hospitals.

SIP INTEGRATION

Integration between the Jacques PA system & SIP allows premises with a digital telephone system to utilise these endpoints to make public address announcements & make/receive intercom calls. Users can dial PA zones to make live announcements from anywhere in the building. Calls from help point units in car parks can be answered at SIP desk phones. A SIP IP telephone can initiate the operation of relays onboard Jacques intercoms via DTMF, during a connected call. For after hours fuctionality, switch Jacques IP master station to night mode whereby calls are diverted to a SIP phone after 5pm (may also require Jacques Event Controller software).

HELP & INFORMATION CALL POINTS

Car parking at hospitals can be costly and time consuming. Intercom Help Point Units found alongside ticketing machines and boom gates make car parks hassle free with user-friendly, advanced technology. Car park users can communicate with ease and convenience knowing that help and assistance is readily available from audio and video intercom stations and general information or emergency calls are accessible at the help point units.

SYSTEM HEALTH MONITORING

5 SECOND HEARTBEAT SIGNALS | ADVANCED logging & reporting

Cutting-edge diagnostic and health monitoring features that provide real-time, 24/7 reporting on over 320 critical events, including configuration, call activity, device health, system health, and faults. The system controller continuously sends heartbeat signals to endpoints every 5 seconds, providing immediate visibility into any potential issues and ensuring that problems are quickly detected and addressed. With advanced logging and reporting capabilities, the solution provides peace of mind for facilities with complex security requirements.

Knowledge is power.

FLEXIBLE IP PUBLIC ADDRESS

Jacques IP PA system offers unmatched scalability and configuration options. Seamlessly integrated within our IP Communications System, it combines with our intercom and help point unit systems to enable limitless expansion possibilities. Utilizing the power of an IP network, our system provides complete flexibility, allowing dynamic grouping of PA zones without any limitations. This empowers users to design site-specific PA systems, ensuring comprehensive audio coverage across buildings, areas, and precincts. With a state-of-the-art digital signal processor, users have full control over the PA system, effortlessly broadcasting background music to selected zones while making precise announcements to others.

MASTER STATION CONTROL

Master stations in the system allow users to make live public address announcements, trigger pre-recorded announcements as well as make/receive intercom calls. Added benefit of maps & emergency messages exist in PC Master station. There is a PA master station suitable for your school requirements.

IP HELP POINT UNITS

Help Point Units (HPUs), the ultimate solution for environments prioritizing public safety. These user-friendly and reliable IP call points are designed to withstand weather & harsh outdoor environments, ensuring robust and seamless communication. With one or two button calling, simply press the call button to connect with central control. Our HPUs are available with emergency or dual emergency and information buttons, catering to situations where additional assistance may be required. Equipped with configurable relays, these units effortlessly control lighting, duress alarms, CCTV, or gate systems commonly found in public safety and transport environments.

INTERCOM TERMIALS

IP intercom terminals (video & audio-only) for simple communication at building or ward entrances. Built to withstand harsh environments & continued usage.

AGED CARE

With growing & aging populations the demand on Aged Care facilities has risen dramatically in recent years. Aged Care facilities can improve their level of service by installing an effective communication solution is in place, ensuring safety and peace of mind for the elderly and their carers.

Residents can feel secure with reliable communication to their carers, to security or to emergency services through the use of userfriendly intercoms in easy-to-access locations. Communication through intercoms is guaranteed 24 hours a day as calls can be directed to a central location onsite or to remote locations. Integration is available to leading CCTV, access control, telephony and building/security management systems. The Jacques system can integrate communication with bollard and boom gate intercoms as well as car park Help Point Units which connect directly to a central security control offering help, assistance and advice.

LABORATORIES

The health sector relies heavily on the work done in laboratories. Lab work is relied on for accurate and timely patient information and test results. Through our intercom system, PA system as well as our system’s integration with CCTV staff are able to be granted access to laboratories via entering a PIN or through remote door activation once an ID has been displayed via the camera at the entrance station. This added level of security ensures laboratory work is uncompromised.

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Everything you need to know about a Jacques IP communication solution for hospitals, aged care & care precints.