Dear valued Jacques customers, we are writing to inform you that as of Monday the 15th of June 2026, our company will be implementing a price increase on certain products and services. Like businesses across the globe, we have been navigating an increasingly...
Latest news
End of Life notice for V7 Software
by SamF | Feb 12, 2026 | Product Obsolescence
Dear valued Jacques customers, this notice is to advise that the following product(s) have entered the End-of-Life (EOL) phase under the “Service” status. For more details of key dates and Jacques’s Product Obsolescence process, please refer to the document below....
Upgrade your way
by JTAdmin | Feb 4, 2026 | FAQs
A software‑driven path to modern communications without shutting down Ripping and replacing an intercom or public address system in a live facility is rarely practical. That’s why our upgrade approach is software‑driven and flexible—built to keep you operational while...
What is Jacques’ communication system “call load” capacity?
by JTAdmin | Feb 4, 2026 | FAQs
In simple terms, call load capacity is how many live calls and queued requests your communications platform can handle at once—without dropping, delaying, or missing any. Jacques is engineered so capacity isn’t governed by card slots or chassis limits. The result:...
What is Jacques “call topology”?
by JTAdmin | Feb 4, 2026 | FAQs
Jacques call topology is a software‑defined framework for how intercom, help‑point and PA calls are handled, routed and escalated across your site—whether you operate a single control room or multiple control rooms across a campus or city. It lets you design...