Help Point Units

Help Point Units (HPU) provide instant emergency and information assistance at the press of a button with clear, full‑duplex, hands‑free audio. Built for public spaces, they’re robust, water‑protected and vandal‑resistant, with tamper detection and self‑testing buttons for reliability. Accessibility is standard. Optionally our Help Point Units can also include induction loop support, audible beacons, braille/tactile signage with high‑contrast wayfinding, and wheelchair‑height buttons or pull cords. Operating over IP, they integrate with CCTV, public address and recording systems, support multi‑site routing for 24/7 assistance.

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Customisable Control Room Software

Jacques J650UI, a powerful & versatile security & communication application for ultimate control. Customizable to suit any security-critical solution – prisons, bus & rail networks, universities, public spaces, schools. Control desk functions at your fingertips. Real-time, visualization of your site. See what’s happening via interactive icons, CCTV integration, configurations for jump-on-action screens and alarms. Respond instantly to emergency situations or actively control your premises.

From the simple to the complex, the choice is yours

From minimal layout and configuration to the introduction & customisation of user workflows, maps and configuration of features, the power of the application grows. A security application built on function & communication.

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Integration capabilities

Jacques boasts a number of High Level Interfaces (HLI) to industry leading, thirdparty systems, enabling the functions of our system to integrate with numerous building and security management, telephony, CCTV and access control systems. The Jacques High Level Interface software permits third parties to enhance their own programs to interact, control and respond to the Jacques IP Communication System. Provided to third party developers via SDK, Jacques can make events available from our system to a client’s application through event handlers. This allows third-party system designers to communicate with the Jacques IP Communication System without having to implement network communications or low-level protocol message handling.

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Controller software

For all the control, management & reporting.

At the heart of any Jacques IP communication solution is a system controller engineered for seamless control and efficient management. Our robust controller(s), complemented by a range of included and optional software provide the endless opportunities for our customers and their security communication requirements. Our in-house team designs and engineers all Jacques software modules, enabling us to deliver cutting-edge IP communication solutions that cater to unique market requirements.

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Ultimate control room

Control room managment made easy. Jacques range of master stations allow for the management of a site – audio, video, public address, fault management.

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Cell intercom stations

Built to withstand the harsh prison cell environment, a Jacques cell intercom station provides calling & monitoring. Background music streaming options are also available. Anti-ligature speaker pattern design ensure safety. Automatic echo cancellation ensures crystal-clear, quality audio everytime.

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