Residential, apartment complexes & community housing

Integrated communication solutions that are flexible & scalable

Jacques IP communication system provides a reliable communication solution featuring video and audio intercom for residential complexes including public housing. Jacques can tailor products to suit specific apartments, housing estates and private housing to ensure maximum SAFETY & SECURITY. Utilising IP technology, the residential communication system devices are connected directly to any ethernet port; its plug & play. The IP technology ensures INTEGRATION with third party systems such as CCTV & access control to create an in-house or in-apartment control hub at the monitor station. The configuration options available allow for various call and call preset options to achieve residential project requirements.

DOWNLOAD RESIDENTIAL SYSTEM WHITEPAPER >

DOWNLOAD VIDEO INTERCOM SYSTEM BROCHURE >

EXPLORE THE TECHNOLOGY >

Explore residental & appartment complex products & features

Missed call image snapshot

Receive image snapshot of caller to video monitor station if call from entrance station is unanswered. The missed call message will include an image of the caller and the time and date of the call. This feature enhances building security by providing residents with visual identification of callers. Stay informed and in control.

CCTV camera streams

Configured third party IP CCTV camera streams can be selected & viewed on demand and in real time via the video monitor station (VMS) ensuring you know who is calling at building or apartment entrances, and who you are potentially letting into the building.

Door access intercom

With easy-to-use touch screen IP video intercom monitor station in individual apartments, residents can feel safe through simple communication via audio and video to front gates and doors. These monitor stations can activate gate and door relay’s to provide visitor access to building entrances, car parks or lifts.

Building manager communication

Receive real-time text messages directly from your building manager, concierge, or control room to video monitor stations. With the ability to send notifications to each, all, or any specific apartment, our communication system ensures the easy dissemination of important information to residents. Stay informed about maintenance notices, security warnings, and more with our efficient solution.

Concierge or duress calling

Introducing our innovative duress call feature available on our video monitor stations. Designed to deliver urgent attention when needed, this powerful function ensures that your safety and security are our top priorities. With just a simple press, concierge or security can swiftly respond. Coupled with our reliable door access solutions, you can trust us to protect what matters most. Experience a new level of security today.

Predefined lift-to-floor configuration

When high-rise &/or multi-tower apartment building entrances feature a Jacques video entrance station with keypad this allows visitors to call the relevant apartment number within that tower. Residents are able to view the entrance station caller, grant them access to the building and notify. The lift of the predefined and permitted floor all from their video monitor station. Visitors then enter the building and proceed to the waiting lift. The lift will only move to the predefined floor, improving building security.

Fire stairs & lift intercom

IP lift intercoms and fire stair intercoms play a crucial role in providing optimum communication and security for residents in high-rise buildings. No more panic or fear when stuck in a lift, as the lift intercom enables direct communication with the security desk or emergency response personnel. Likewise, in the event of getting trapped in the fire stairs, the intercom terminal located at each floor’s fire door allows contact with the security office or external phone line to request access. With remote access, the building’s security staff can open fire doors, monitor the stairwell via CCTV, and communicate through intercom terminals or the public address (PA) system, ensuring utmost safety and peace of mind.

Integration that exceeds the competition

Compatible & integrated.

The complete security solution

  • Integrated with other security systems for a complete security solution.
  • Integration via high level interface (HLI) for efficiency & reliability.
  • Integration via OPC
  • ONVIF compatible
  • No need to added hardware for our system to communicate & interact with to another.
  • Integrate with building & security management systems, CCTV, access control & digital phone systems.
  • Backwards compatibility ensures our multi-generational systems operate in harsh environments for decades.
  • We offer our software development kit to others to ensure compatibility with third party systems.

VIEW INTEGRATION PRODUCTS >

DOWNLOAD HIGH LEVEL INTERFACE BROCHURE >

Our global success. Explore project references.

Residential & apartment projects

150 Collins Street Banyan Tree Pavilion, MY Barangaroo BSB Tower PJ Sentral, MY Burj Khalifa, UAE Celcom Tower PJ Sentral, MY Central Park Apartments, NZ Dubai Marina Mall Hotel and Apartment, UAE Dubai World Trade Centre Apartments, UAE East Ledang, MY Gold and Silver Towers, UAE Hanson Count Apartments, NZ Icon City Petaling Jaya, MY KL118 Tower (Multiple Towers), MY Marina One, SIN Marshall Court Apartments, NZ MBSB Tower PJ Sentral, MY Newtown Park Apartments, NZ Northport, MY Oxford Foyer, NZ Puteri Harbour, MY Regent Park Apartments, NZ Tennyson Reach Apartments Waterfront Apartments Newstead 

East Ledang, Malaysia
More than a residential gated community, East Ledang is Nusajaya’s premier freehold residential address, boasting 31 gardens and numerous waterways all secured,...
Cutters Landing Apartments
Cutters Landing is one of many high-end residential developments to feature the Jacques Video Intercom System. The complex boasts 235 apartments spread out over several...
Puteri Harbour, Malaysia
Puteri Harbour is the southernmost marina and waterfront development within the Nusajaya City. With a variety of architecturally designed residential properties, this...
Tennyson Reach Apartments, Brisbane
Tennyson Reach residential precinct features three apartment buildings located on a picturesque stretch of the Brisbane River. These luxury apartments featuring...
Villas

Protecting family members, pets and personal belongings whilst living a hassle-free lifestyle, can be as simple as installing Jacques’ stylish and easy to use video intercom system within the home. Residence can relax and have peace of mind with a touch screen IP video intercom system with the option of integration to CCTV cameras.  Intercom terminals are fitted with relay modules and can facilitate the relay control of doors or gates.

Apartments

Jacques IP Communications System for apartment complexes possesses the ability to integrate with other building management systems, security management systems, CCTV and access control systems. This results in heightened security for residents, staff and visitors at all times, with the ability to monitor and respond to security situations. The stylish, touchscreen video monitor station allows users to answer intercom calls from entrance stations and activate entrance gate relays to allow visitor access, as well as view live footage from third party CCTV cameras. If a call to the video monitor station is unanswered, a snapshot of the caller is stored and notified on the monitor station as a missed call. Furthermore, reception is able to send text messages to individual video monitor stations to notify residents of complex maintenance issues or body corporate meeting reminders.

Community Housing

Land within cities is expensive. Therefore community housing complexes are often multi-level apartment buildings featuring common spaces within a gated precinct. These complexes offer a range of accommodation to meet the housing needs of the community. A Jacques IP communication system for social housing complexes provides communication solutions required to maintain a safe and secure environment for residents, guests and facilities operators.

Within each apartment, a Jacques vandal resistant, stainless steel intercom terminal allows communication with visitors at a complex entrance gate. Visitors can initiate a call at the entrance gate to any apartment by dialling the apartment number on the gate intercom.
Once communication is established between the apartment and visitor, the resident can grant access to the complex by pressing the door release button on the intercom terminal.

Download  resources & brochures

Everything you need to know about a Jacques IP communication solution for apartments, villas, community housing & residential complexes.

VIDEO INTERCOM SYSTEM BROCHURE >

RESIDENTIAL SYSTEM WHITEPAPER >

COMMUNITY HOUSING WHITEPAPER >