Discontinue notice for Concentrator Slaves

Oct 16, 2026 | Product Obsolescence

Dear valued Jacques customer, this notice is to advise that the following products have been discontinued. As we invest in R&D and continue to innovate, we transition focus to our next-generation products. As always, we remain committed to the backwards...

Upgrade your way

Feb 4, 2026 | FAQs

A software‑driven path to modern communications without shutting down Ripping and replacing an intercom or public address system in a live facility is rarely practical. That’s why our upgrade approach is software‑driven and flexible—built to keep you operational while...

What is Jacques’ communication system “call load” capacity?

Feb 4, 2026 | FAQs

In simple terms, call load capacity is how many live calls and queued requests your communications platform can handle at once—without dropping, delaying, or missing any. Jacques is engineered so capacity isn’t governed by card slots or chassis limits. The result:...

What is Jacques “call topology”?

Feb 4, 2026 | FAQs

Jacques call topology is a software‑defined framework for how intercom, help‑point and PA calls are handled, routed and escalated across your site—whether you operate a single control room or multiple control rooms across a campus or city. It lets you design...