Burj Khalifa, UAE

Burj Khalifa, UAE

Jacques is proud to be part of this prestigious project in the United Arab Emirates. Burj Khalifa is a global landmark standing at over 828 meters – the tallest building in the world. Boasting over 160 floors; these lifts have the longest travel distance in the world....

Dubai Mall, UAE

Dubai Mall, UAE

Measuring 12 million square ft, Dubai Mall is among the largest malls in the world. Structured at the scale of a city; the mall was designed with internal pedestrian streets, fountains, a waterfall, an aquarium, and an underwater zoo – to name a few. Spread over four...

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End of Life notice for V7 Software

Dear valued Jacques customers, this notice is to advise that the following product(s) have entered the End-of-Life (EOL) phase under the “Service” status. For more...

Upgrade your way

A software‑driven path to modern communications without shutting down Ripping and replacing an intercom or public address system in a live facility is rarely practical....

What is Jacques’ communication system “call load” capacity?

In simple terms, call load capacity is how many live calls and queued requests your communications platform can handle at once—without dropping, delaying, or missing...

What is Jacques “call topology”?

Jacques call topology is a software‑defined framework for how intercom, help‑point and PA calls are handled, routed and escalated across your site—whether you operate a...

What is meant by the term “Dynamic zoning” with regards to the IP public address system?

Dynamic zoning is the ability to create, change, and target PA zones entirely in software—on the fly—without rewiring or adding hardware. In the Jacques IP...
Intercom system redundancy

Can Jacques provide a system that “doesn’t fail”?

In critical environments, “doesn’t fail” isn’t a slogan—it’s a design principle. How we build a communications system that doesn’t fail For intercoms, help points, and...

Abu Dhabi Midfield Airport Terminal

Building a safer, smarter passenger experience at Abu Dhabi’s Midfield Terminal Abu Dhabi’s Midfield Terminal is a flagship development aligned to the emirate’s 2030...

RELEASE NOTES C16

The Jacques 650 series IP Communication System software suite JANUARY 2026 release affects the following software modules: JELinux JEM-4 Intercom Devices Jacques Call...

Adelaide Street tunnel

A major milestone in Brisbane’s public transport network has just gone live. The Adelaide Street tunnel, part of Brisbane City Council’s Brisbane Metro project,...

Discontinuation Notice for JEM-2+ Ceiling Speakers

Dear valued Jacques customer, this notice is to advise that the following products have been discontinued. This is done in keeping with our practice of replacing older...