Goodwill Bridge

Goodwill Bridge

The Goodwill Bridge in Brisbane is more than just a pedestrian crossing—it’s a vital link between Brisbane’s South Bank and the QUT Gardens Point campus, used daily by thousands of walkers, runners, and cyclists. As an iconic piece of infrastructure in the heart of...

Neville Bonner Bridge

Neville Bonner Bridge

Brisbane’s newest pedestrian bridge, the Neville Bonner Bridge, isn’t just a visually stunning addition to the city skyline—it’s also a critical piece of infrastructure connecting two of the city’s busiest precincts. As thousands of pedestrians cross the bridge each...

Robelle Domain, Ipswich

Robelle Domain, Ipswich

The perfect place to cool off on a hot Ipswich day, Orion Lagoon at Springfield offers a huge water playground, free to the public. The Orion Lagoon encompassing a 3.6km area features a 600mm deep sculpture pool, a 50m lap swimming area and beach entry with toddler...

Parramatta City Council

Parramatta City Council

Parramatta City Council offers several multi-level car parks across the 84 square kilometres spanning across suburbs in Greater Western Sydney. As part of a recent upgrade to security across many parking facilities, council recognised the requirement for parking...

Ipswich City Council

Ipswich City Council

Ipswich City Council operates one of the largest public safety facilities in Australia. The Safe City program aims to create a safe environment within the city for people to live, work, socialise and play while addressing unacceptable levels of crime and violence....

Brisbane City Council

Brisbane City Council

The Queen Street and Fortitude Valley Malls are some Brisbane’s busiest public venues, attracting diverse crowds day and night, 7 days a week. With over 26 million people visiting the malls every year, steps have been taken to further enhance the safety of individuals...

South Bank Parklands

South Bank Parklands

South Bank Parklands is part of Brisbane’s cultural precinct located along Brisbane river. This 17-hectare parkland precinct comprises 20 landscaped areas, the iconic man-made Streets Beach, and The Grand Arbour – a kilometre long walkway covered in pink flowering...

Dubai Mall, UAE

Dubai Mall, UAE

Measuring 12 million square ft, Dubai Mall is among the largest malls in the world. Structured at the scale of a city; the mall was designed with internal pedestrian streets, fountains, a waterfall, an aquarium, and an underwater zoo – to name a few. Spread over four...

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Discontinuation notice for JEM-3 Video Monitor Station

Dear valued Jacques customer, this notice is to advise that the following products have been discontinued. As we invest in R&D and continue to innovate, we...

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The Jacques 650 series IP Communication System software suite JULY 2026 release affects the following software modules: JELinux JEM-4 Audio Intercom Devices JEM-4 Video...

Price Increase Notification 2026

Dear valued Jacques customers, we are writing to inform you that as of Monday the 15th of June 2026, our company will be implementing a price increase on certain...

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Dear valued Jacques customers, this notice is to advise that the following product(s) have entered the End-of-Life (EOL) phase under the “Service” status. For more...

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A software‑driven path to modern communications without shutting down Ripping and replacing an intercom or public address system in a live facility is rarely practical....

What is Jacques’ communication system “call load” capacity?

In simple terms, call load capacity is how many live calls and queued requests your communications platform can handle at once—without dropping, delaying, or missing...

What is Jacques “call topology”?

Jacques call topology is a software‑defined framework for how intercom, help‑point and PA calls are handled, routed and escalated across your site—whether you operate a...

What is meant by the term “Dynamic zoning” with regards to the IP public address system?

Dynamic zoning is the ability to create, change, and target PA zones entirely in software—on the fly—without rewiring or adding hardware. In the Jacques IP...
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Can Jacques provide a system that “doesn’t fail”?

In critical environments, “doesn’t fail” isn’t a slogan—it’s a design principle. How we build a communications system that doesn’t fail For intercoms, help points, and...